Ben August Location
- Akron, OH, US
Ben August Work
- 2022 - now Senior Manager, Technical Support @
- 2021 - 2022 Senior Client Support Manager @
- 2019 - 2021 Client Support Manager @
- 2016 - 2021 Technical Solutions Specialist @
- 2014 - 2016 Strategic Services @
- 2011 - 2014 Team Lead of Client Support - Channels and Partners @
- 2009 - 2011 Tier 2 Client Support Engineer @
- 2007 - 2009 Client Installation and Support Engineer @
- 2006 - 2007 PS consultant @ Mirifex Systems LLC
- 2005 - 2006 PC Consultant @
- 2000 - 2005 Network Technician @
- 1998 - 2000 Shift Manager @
- 1996 - 1998 Assistant Unit Manager @
Ben August Education
- Kent State University
Bachelor of Business Administration (B.B.A.) (Information Technology)
2000 - 2004
Ben August Skills
- Verbal De Escalation
- Nortel Meridian
- Windows Server
- Requirements Analysis
- Strategic Partnerships
- Cisco Technologies
- Genesys
- VoIP
- Nortel
- Software Installation
- Operating Systems
- Avaya
- Channel Partners
- Visual Studio
- Net
- Technical Leadership
- Microsoft SQL Server
- Troubleshooting
- Telecommunications
- CTI
- Agile Methodologies
- Cisco
- Software Documentation
- IIS
- Visio
- Product Introduction
- Avaya IP Telephony
- TCP/IP
- ADO.NET
- ASP.NET
- SIP
- Strategic Planning
- Creative Solutions
- IVR
- ACD
- Professional Services
- Aspect Acd
- Black Belt
- Avaya Aura
- Telephony
- Enterprise Software
- Avaya Technologies
- Linux Distributions
- Technical Support
- Microsoft Certified Professional
- Solutions Design
- Business Intelligence
- Nortel Dms
- Strategic Thinking
- SQL
- Technical Solution Design
- Strategic Consulting
- High Availability Architecture
- Genesys Framework
- Avaya Aes
- VMware ESX
- Software Development
- Servers
- VB.NET
- Service Delivery
- C#
- VMware
- Solution Architecture
- Integration
- CRM
- Avaya Communication Manager
- IT Solutions
- Amazon Web Services Aws
- Amazon Web Services
Ben August Summary
- Ben August, based in Akron, OH, US, is currently a Senior Manager, Technical Support at Medallia. Ben August brings experience from previous roles at Mindful and VHT. Ben August holds a 2000 - 2004 Bachelor of Business Administration (B.B.A.) in Information Technology @ Kent State University. With a robust skill set that includes Verbal De Escalation, Nortel Meridian, Windows Server, Requirements Analysis, Strategic Partnerships and more. Ben August has 2 emails and 1 mobile phone numbers on RocketReach.
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