We are a global materials science and digital identification solutions company with locations in more than 50 countries, and approximately 35,000 employees worldwide.
We are Making Possible™ products and solutions that provide branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that carry information that improves the customer experience.
We lead in serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive.
SATO is a global auto-ID solutions provider for leading companies in manufacturing, logistics, retail, food & beverage and health care. SATO tags every ‘thing’, making it knowable in real time for a connected world of productivity, safety, reassurance and sustainability. An industry pioneer with a focus grounded on site, SATO engineers hardware and integrates solutions to streamline entire supply chains with visibility extending to the consumer. SATO has over 80 years of expertise and a 5,400+ strong global workforce in 27 countries.
Tracxion by QPC is a real-time data platform for contact centres.
It captures interaction events across channels, platforms, vendors and BPOs, then sequences and normalises them into one consistent, real-time data layer. Workforce management, reporting and AI all work from the same operational truth, instead of reconciling conflicting versions of it.
Why it matters
Different platforms measure the same activity differently. Interval summaries hide what actually happened, and those gaps flow straight into forecasts, schedules and intraday decisions. AI doesn't fix bad data. It amplifies it.
Our principle: fix the data before it reaches the model or the plan.
AI-ready in practice
Through MCP (Model Context Protocol), internal and external AI agents can act on Tracxion's live operational data through a single interface, rather than stale exports or disconnected sources.
Works with your stack, not instead of it
Tracxion sits across the technology stack, alongside existing CCaaS, WFM and CX platforms, integrating with environments including Genesys, NICE, Avaya, Aspect, Talkdesk and LivePerson.
For technology partners, systems integrators and managed service providers, that means one consistent data layer across vendors and BPOs, and one that becomes more valuable as a customer's environment becomes more complex.
Built by QPC
Tracxion is built by QPC, drawing on over 30 years in contact-centre operations, workforce management and operational data.
Tracxion turns complex data into better decisions.
tracxion.com