Batuhan Unal Email
Expert Customer Experience Analyst | AI-Supported Digital Transformation @ Pegasus Airlines
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Batuhan Unal Location
- İstanbul, Turkey
Batuhan Unal Work
- Expert Customer Experience Analyst | AI-Supported Digital Transformation @ (April 2024 - Present)
- Senior Business Analyst @ (January 2022 - April 2024)
- Business Analyst @ (July 2017 - January 2022)
- Business Analyst Intern @ (August 2016 - June 2017)
- Credit Control Intern @ (January 2016 - July 2016)
- UX Analytics Specialist @ (September 2015 - December 2015)
- Content Manager @ (April 2015 - August 2015)
- Web Marketing Specialist @ (July 2013 - January 2015)
Batuhan Unal Education
- Boğaziçi University
UBYO (Management Information System)
2010-2017 - Atatürk Technical HighSchool
Information Systems
2006-2010
Batuhan Unal Skills
- Agile Metotları
- Azure OpenAI
- Conversation Optimization
- Customer Relationship Management (CRM)
- Değişiklik Yönetimi
- Digital Transformation
- Ekip Çalışması
- Generative AI Tools
- Generative AI for Customer Service
- Google Analytics
- HootSuite
- IT Business Analysis
- JIRA
- KPI Reporting
- Kullanıcı Onay Testi
- Large Language Model Operations (LLMOps)
- Microsoft Office
- Omnichannel
- Process Automation
- Robotic Process Automation (RPA)
- Rollout
- Social Media
- Stakeholder Management
- Test Automation
- UML Modelling
- Visio
- İş Analizi
Batuhan Unal Summary
- Batuhan Unal, based in İstanbul, Turkey, is currently a Expert Customer Experience Analyst | AI-Supported Digital Transformation at Pegasus Airlines. Batuhan Unal brings experience from previous roles at BSH Turkey and Medtronic. Batuhan Unal holds a 2010 - 2017 UBYO in Management Information System @ Boğaziçi University. With a robust skill set that includes Agile Metotları, Azure OpenAI, Conversation Optimization, Customer Relationship Management (CRM), Değişiklik Yönetimi and more. Batuhan Unal has 1 emails on RocketReach.
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