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Emin Erdevir Location
Istanbul, Turkey
Emin Erdevir Work
Director of IT, Commercial Solutions @ (July 2022 - Present)
IT Group Head of Commercial Solutions @ (July 2020 - July 2022)
IT CRM Solutions Manager @ (October 2017 - July 2020)
IT CRM Unit Manager @ (June 2013 - October 2017)
Consultant @ (March 2011 - June 2013)
Siebel CRM Process Leader and Analyst @ Türk Telekom (March 2010 - March 2011)
Business Analyst and Project Manager in Call Center Applications Development Team @ (August 2006 - March 2009)
Emin Erdevir Education
Istanbul Technical University
Master (Master of Business Administration)
2007-2008
Bilkent University
Bachelor (Electrical and Electronical Engineering)
2002-2006
Robert College
Bachelor of Science (BS)
1995-2002
Emin Erdevir Skills
Siebel
Call Center
Consultancy
Business Analysis
Customer Experience
Knowledge Management
Microsoft Sharepoint
Campaign Management
Customer Relations
Customer Retention
Telecommunications
SharePoint
Customer Service
IVR
Call Centers
Consultants
Analysis
ITIL
Testing
SQL
Integration
Management
IT Management
CRM
Business Process
Team Management
SAP
Systems Analysis
Software Project Management
Requirements Analysis
Consulting
Emin Erdevir Summary
Emin Erdevir, based in Istanbul, Turkey, is currently a Director of IT, Commercial Solutions at Pegasus Airlines. Emin Erdevir brings experience from previous roles at Pegasus Airlines, Enerjisa Başkent Elektrik Dağıtım A.Ş. and NTT DATA. Emin Erdevir holds a 2007 - 2008 Master in Master of Business Administration @ Istanbul Technical University. With a robust skill set that includes Siebel, Call Center, Consultancy, Business Analysis, Customer Experience and more. Emin Erdevir has 2 emails and 1 mobile phone numbers on RocketReach.
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