Barry Higgins Email
Senior Manager, International Technical Support @ Greenhouse Software
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Barry Higgins Location
- Ireland
Barry Higgins Work
- Senior Manager, International Technical Support @ (March 2025 - Present)
- Manager, International Technical Support @ (August 2022 - March 2025)
- Senior Team Lead | Global Product Support (META) @ (May 2021 - August 2022)
- Innovation Catalyst @ (January 2021 - August 2022)
- Team Lead | Escalation | Process Excellence (META) @ (January 2021 - May 2021)
- Team Lead | Global Marketing Solutions (META) @ (June 2019 - January 2021)
- Escalation Specialist (META) @ (September 2018 - June 2019)
- Global Marketing Solutions Analyst (META) @ (September 2017 - September 2018)
Barry Higgins Education
- Technological University Dublin
Batchelor of Business (Honours) in Management (Business Management)
2012-2017 - Colaiste Eanna C.B.S
Leaving Certificate
2006-2012
Barry Higgins Skills
- 360 Feedback
- Active Listening
- Analytical Skills
- Attention to Detail
- Capacity Planning
- Change Management
- Coaching
- Communication
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Data Analysis
- Escalations Management
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Objectives and Key Results (OKRs)
- Operational Excellence
- People Management
- Performance Management
- Presentation Skills
- Problem Solving
- Reporting & Analysis
- Root Cause Analysis
- Self Leadership
- Strategic Communications
- Strategic Leadership
- Team Building
- Team Leadership
- Team Motivation
- Teamwork
- Technical Support
- Ticketing Systems
- Time Management
- Zendesk
Barry Higgins Summary
- Barry Higgins, based in Ireland, is currently a Senior Manager, International Technical Support at Greenhouse Software. Barry Higgins brings experience from previous roles at Greenhouse Software and Accenture. Barry Higgins holds a 2012 - 2017 Batchelor of Business (Honours) in Management in Business Management @ Technological University Dublin. With a robust skill set that includes 360 Feedback, Active Listening, Analytical Skills, Attention to Detail, Capacity Planning and more. Barry Higgins has 2 emails on RocketReach.
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