Barbuck Information

The problem is not sales leads. It is visibility. Calls happen. Forms come in. Promises get made. Vital moments disappear before anyone can act. Barbuck is communication and business intelligence technology for businesses where the phone is a real customer entry point. Our client base is deepest in automotive, but the problem appears wherever an enquiry, booking or sale begins with a call. Calltracks measures the call and what made it ring. TalkingForms turns a web enquiry into an immediate conversation. AI Agents, including Alex Bell, answer calls, handle routine questions, take bookings and route callers. Voice, PBX and messaging keep the conversation connected. Together, they show what is being lost, what was paid to get it, and how to save it while there is still time to act. ISO 9001 and ISO 27001 certified. Own telecoms infrastructure. Eighteen years of call measurement behind the technology.