Bamboocycles Information

We offer a limited 5 year warranty against fabrication defects. This warranty is valid after the registered date on the original and stamped purchasing order. The warranty covers defects that are naturally occurring on bamboo or are presented within fabrication or assembling process in our premises. i.e. fissures, cracks, If such defects are present and are verified by bamboocycles we would repair or replace either the piece or the full frame if needed. In order to verify the claim, the affected bicycle will be analyzed by Bamboocycles or one of our approved partners to determine the validity of it. Bamboocycles S.A. de C.V, is not responsible for any defects caused by the improper use of its product, including: incorrect assembly, accessories incompatibility or general failures caused by unauthorized modification of the product. Misuse of our product will automatically void the warranty, our bicycles are designed for city use and should not be used for activities such as: mountain biking, acrobatics, etc Bamboocycles S.A. de C.V.shall not be held responsible of incidents, damages or losses caused by the incorrect use of our product. Bamboocycles S.A. de C.V will not cover partial or total payment for products that have been misplaced, stolen or damaged during shipping or transportation in any process that occurs after the product has been delivered to the original buyer. All images presented in our catalogs are there for illustrative purposes, they should not be interpreted as use suggestions or as representations of the final product. The accessories described and shown can vary without notice due to their availability in the local market. Buy buying our products you accept the terms and conditions described on this warranty.