A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics.
For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities.
Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.
We support broad use-cases, from authenticating the legitimacy of COVID-19 test results to ensuring people have the background check they need to participate in youth sports organizations.
Our flagship technology is our vID app, which is supported by an integrated compliance solution for organizations called Cognition. More on the vID app below:
1. Establish a Digital Legal Identity
Scan your legal ID, match it with a seflie, and enter in your details. vID validates your claims and secures your data, giving you complete control over your digital identity.
2. Share Your Compliance Status Easily
Send an email or have your QR code scanned by anyone. Your background check, credentials, vaccine status, and more are instantly verified with Cerebrum's blockchain-based Provenance Validator.
3. Save Time & Money as an Individual/Organization
Most application processes require a background and identity check to be performed for each position. With vID, most compliance credentials, including your background check, are proactively and automatically kept current so they can be reused again.