Avaya Technology Stack

3CX is a software-based PBX solution with a cloud hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

Acme Packet (part of Oracle) provides voice, data and communications services and applications across IP networks for service providers and enterprises

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

AT&T Centrex is a central office based telecommunications system. AT&T Centrex typically provides an individual direct dial number per user and does not require on-site common control equipment such as a key system or PBX.

AT&T Conferencing is a cloud-based video communications service that brings high-quality video, data sharing, and carrier-grade audio to collaborators all over the world.

Acquire is a live chat software which includes voice calling, one-way and two-way video chat, screen sharing, and co-browsing.

Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

AirWatch is the world's largest mobile security and enterprise mobility management provider with more than 1,500 employees across nine global offices. More than 10,000 organizations in 150 countries leverage the AirWatch Enterprise Mobility Management Platform, which includes industry mobile device, email, application, content, laptop.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

AT&T Collaborate is a comprehensive cloud-based solution that provides feature-rich voice and collaboration tools that helps improve customer engagement, drive employee productivity, and streamline operations.

Avaya Aura is an enterprise collaboration software.

Adyen is a payment processing platform built for businesses within any sector, with tools for accepting payments in multiple formats and optimizing growth.

Paydirt is an time tracking and invoicing software made for browser-based freelancers and small businesses. It keeps track of who they're working for so that they don't have to.Paydirt is currently integrated with chrome and firefox, and will prompt they to track time based on the websites they're using and the emails they write.

BlackLine offers quick-to-implement, scalable and easy-to-use applications that automate the financial close and other accounting processes.

BOARD International is an equal opportunity employer and is committed to a diverse and inclusive workforce.It provides a unified platform to effectively support decision making processes.

Boku is a mobile payments network providing mobile-enhanced payments in e-commerce and at physical point-of-sale.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Concur is an integrated travel and expense management solution.

Acunetix is a cyber security solution offering automatic web security testing technology that enables organizations to scan and audit complex, authenticated, HTML5 and javascript-heavy websites to detect vulnerabilities such as XSS, SQL Injection.

Amazon Cognito is a service that makes it easy to save mobile user data, such as app preferences or game state, in the AWS Cloud.

Amazon Macie is a powerful security and compliance service that provides an automatic method to detect, identify, and classify data within your AWS account.

Amazon MQ is a managed message broker service for Apache ActiveMQ and RabbitMQ that makes it easy to set up and operate message brokers on AWS.

Avaya VPN Gateway is a remote access security product that extends the reach of enterprise applications to remote employees, partners, and customers. It provides comprehensive clientless and client based access methods, robust end point security, and extensive access policy controls. Avaya VPN Gateway is an ideal fit for medium to large enterprises that require a full featured, reliable VPN solution.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and a service to continuously monitor and audit configurations.

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting

AddToAny is the universal sharing platform for websites and apps.

Adobe Digital Marketing Suite is an integrated all-in-one marketing suite that allows companies of all sizes to personalize, optimize, and measure digital campaigns and customer experiences for optimal performance.

Adobe Edge is a suite of web development tools that uses HTML5, JavaScript, and CSS3 functionality to easily build mobile and web applications.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Adobe Target provides an intuitive user interface and an expanded personalization toolset.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Amazon Athena is a serverless, interactive query service to query data and analyze big data in Amazon S3 using standard SQL.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

FrameMaker is one of Adobe's desktop publishing offering and a piece of Adobe's Creative Suite of design products.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Alibaba Cloud is a suite of cloud computing solutions that provides cloud products and services for databases, networking, security, analytics & big data, domains & website management, application services, media services and middleware.

Amazon CloudFront is a content delivery web service.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

Apache Ant is a Java library and command-line tool whose mission is to drive processes described in build files as targets and extension points dependent upon each other. The main known usage of Ant is the build of Java applications. Ant supplies a number of built-in tasks allowing to compile, assemble, test and run Java applications. Ant can also be used effectively to build non Java applications, for instance C or C++ applications.

Adobe Flex is an open source application framework for building and maintaining expressive web applications.

Adobe PhoneGap is an open-source framework for developing cross-platform mobile applications.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon RDS for MySQL makes it easy to set up, operate, and scale MySQL server deployments in the cloud.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).

Android Studio is the integrated development environment (IDE) for Google's Android operating system, built on JetBrains' IntelliJ IDEA software and designed specifically for Android development.

Adobe Photoshop is a webtop application for editing images and photos online.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

Cadence Design Systems is a provider of system design enablement solutions that are used for designing of electronics systems, integrated circuits, and electronic devices.

Homestead is a website building software.

Mentor Graphics is an electronic design automation (EDA) software, that provides design solutions that enable companies to develop better electronic products faster and more cost-effectively.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

NVIDIA designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.

NVIDIA CUDA is a parallel computing platform and programming model developed by NVIDIA for general computing on graphical processing units (GPUs).

Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Agoda.com is an online travel agency and metasearch engine for hotels, vacation rentals, flights, and airport transfer.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance.

Avaya Ava is a cloud, messaging-agnostic solution that offers new AI capabilities for social messaging integration and automation of digital interactions. Avaya Ava can engage with customers using social media, chat and messaging channels, and provide immediate self-service support as well as deliver the customer to agent based customer care.

Avaya Business Advocate helps businesses deliver a superior customer experience through predictive monitoring and matching technology, that intelligently assesses customer needs and then executes a real-time match to the right agent in the right time.

Avaya Callback Assist enables the Contact Center to present callers the option of a callback during periods of peak call volume when estimated wait time is at its highest. Callback Assist applications provides a caller with choice for their anticipated experience. It announces to the caller the estimated wait time they can expect, and then offers the option of having an agent call them back rather than waiting on hold. In addition, the caller can select either an immediate callback when an agent becomes available or a callback at a scheduled available date and time that they choose.

Avaya Contact Analyzer provides customizable contact center reporting that complements Avaya Call Management System summary level reports. This application captures call data for individual transactions. Access to this data provides specific insights into many aspects of contact center performance. With Contact Analyzer, organizations can generate detailed reports such as Callers on Hold, Executive Complaints, and Outbound Calling.

Akamai mission is to make digital experiences fast, intelligent and secure. their intelligent edge platform surrounds everything, from the enterprise to the cloud.

Avaya 8300 Server Gateway provides a flexible solution for growing companies to streamline voice and data operations over one networked infrastructure. It can be a standalone solution for a small business or a remote edge device for a larger enterprise network.

Avaya 8600 is a broad collection of ethernet routing switch systems that deliver always-on networking and high-density ethernet connectivity.

Avaya Routers is a family of routing devices designed for networking professionals.

Avaya Secure Router 4134 is a modular, multiservice platform that integrates WAN routing, stateful firewall, VPN, VoIP gateway, and Ethernet switching into a single highly reliable device.

Avaya VSP 9000 (Virtual Services Platform 9000 Series) is a set of modular chassis switches used in enterprise and data center networks, designed anf manufactured by Avaya for ethernet-based networks.

Cisco 2800 Series of integrated services routers intelligently embed data, security, voice, and wireless services into a single, resilient system for fast, scalable delivery of mission-critical business applications.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

Apache Spark is an engine for big data processing, with built-in modules for streaming, SQL, machine learning and graph processing.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Amazon Elastic Block Store (Amazon EBS) is an easy to use, high-performance, block-storage service designed for use with Amazon Elastic Compute Cloud (EC2) for both throughput and transaction intensive workloads at any scale.

Amazon Elastic Kubernetes Service (Amazon EKS) gives the flexibility to start, run, and scale Kubernetes applications in the AWS cloud or on-premises.

Cloud based storage systems by AWS.

Amazon Virtual Private Cloud lets you provision a logically isolated section of the AWS cloud.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

AWS Auto Scaling is the ability to increase or decrease the desired count of tasks in Amazon EC2 service automatically.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

Chef is IT automation, configuration management and software delivery for organizations of all sizes whether in the cloud or on-premises.

Datadog is an full stack monitoring service for IT, operations & development teams who develop and run cloud applications and deal with large amounts of data.

Apttus is a SaaS application provider, renders enterprise class applications for end to end management of business functions.

Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.

Avaya OneCloud Contact Center as a Service (CCaaS) is a cloud based contact center solution that delivers a comprehensive, integrated, and open CCaaS architecture with scalability, security and in-depth analytics across the customer journey for a simple and flexible cloud experience.

Crystal helps you communicate with employees based on their unique personality.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email.

Lead Liaison Marketing Automation is a cloud-based marketing automation and lead generation, nuturing & qualification application for SMBs

Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Sage 500 is a complete enterprise management solution that was developed to help progressive companies streamline operations, manage with insight, and springboard to the next level.

Backbone PLM is a product development platform that empowers brands to make products smarter, faster, and at scale

SAP Variant Configuration is PLM (Product Lifecycle Management) software that provides manufacturers advanced software solution to manage and develop new product variants for mafucaturing complex products.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

Our continuous integration and delivery tools are simple yet powerful, allowing teams of all sizes to build better software, faster.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Mocking framework for unit tests in Java.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

SoapUI is an Open Source functional testing tool for API testing.

test IO offers a self-service crowdtesting platform for app and web developers.

Tricentis is a digital transformations software company that offers enterprise continuous testing software for DevOps, cloud, and enterprise applications, dramatically accelerating digital transformation, application delivery, and cloud migration.

Cerner provides healthcare information technology solutions, services, devices, and hardware.

SR Health is a text-first platform that allows healthcare providers to engage with patients to improve experience, outcomes, and revenue.

Channeltivity provides Partner Relationship Management (PRM) and partner portal software.

DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution. 

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

IBM Business Process Manager is a comprehensive business process management (BPM) platform that gives visibility and insight to manage business processes.

IBM Sterling combines powerful, adaptive data translation software, a reliable B2B communications system, user-friendly process control, and first-class support from IBM.

Kinaxis is a supply chain management and sales and operation planning software company

LexisNexis offers content-enabled workflow solutions in the legal, risk management, corporate, government, accounting, and academic markets.

EasyPost is a simple shipping API that integrates USPS, UPS, FedEx, DHL.

Magento provides e-commerce software and platform solutions worldwide.

SAP Anywhere helps automate inventory management, order fulfillment, and drop shipping processes so that your business can be more efficient and profitable.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).