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Austin Estrada Location
Chicago, IL, US
Austin Estrada Work
Contact Center - Account Executive @ (February 2022 - Present)
Enterprise Account Executive @ (February 2020 - February 2022)
Account Executive @ (January 2018 - February 2020)
Consulting Sales Director @ (November 2014 - February 2020)
Contact Center Pre-Sales @ Mindsight (formerly Tympani, Inc.) (January 2011 - November 2014)
Contact Center Specialist @ Independent Consultant (January 2007 - December 2010)
Contact Center and Voice Engineer @ Berbee (January 2003 - January 2007)
Senior Consultant @ (January 1999 - October 2003)
Austin Estrada Education
Northern Illinois University
BS
1994-1998
Austin Estrada Skills
IVR
Unified Communications
Cisco Technologies
Cisco Call Manager
ACD
CTI
VoIP
Call Center
Telephony
Contact Centers
Call Logging
Pre-sales
Enterprise Software
Telecommunications
IP
Unified Messaging
Call Centers
SIP
Management
WAN
Data Center
Workforce Management
Managed Services
Network Architecture
Professional Services
Avaya
Cloud Computing
Switches
Video Conferencing
Network Design
Virtualization
VMware
CCNP
Social Media
Sales
Microsoft Office
Software Development
Pre Sales
Integration
Cisco Systems Products
Voice Over Ip Voip
Voice Over Ip
Austin Estrada Summary
Austin Estrada, based in Chicago, IL, US, is currently a Contact Center - Account Executive at Cisco. Austin Estrada brings experience from previous roles at 8x8, Genesys and Mindsight (formerly Tympani, Inc.). Austin Estrada holds a 1994 - 1998 BS @ Northern Illinois University. With a robust skill set that includes IVR, Unified Communications, Cisco Technologies, Cisco Call Manager, ACD and more. Austin Estrada has 3 emails and 7 mobile phone numbers on RocketReach.
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