2011 -2011 Customer Support @ Newco WSC International Srl.
2010 -2010 Callcenter Agent @ Call Point powered by TELUS
2009 -2010 Back Office Employee @
2008 -2009 Callcenter Agent -Pagine Bianche @
Aura Ivan Education
HYPERION UNIVERSITY
Diploma de Licenta (English Language and Literature/Letters)
2009-2013
Liceul Nichita Stanescu
Diploma Bacalaureat (Human Profile)
1995-1999
Aura Ivan Skills
Italian
English
Salesforce.com
SAP
Customer Experience
Call Centers
Customer Support
Customer Service
Troubleshooting
Healthcare Information Technology
Customer Relations
Microsoft Office
Microsoft Excel
Back Office
Customer Satisfaction
Front Office
Front Office Support
Customer Acquisition
Data Analysis
Data Entry
Process Improvement
Problem Solving
Teamwork
Telecommunications
Telephone Skills
Vantive
Scan
Business Process Improvement
Human Resources
SAP Products
Inside Sales
Market Research
Team Management
Business Insights
Insight Generation
Social Media Marketing
Management
Public Relations
Consumer Insight Generation
Aura Ivan Summary
Aura Ivan, based in Romania, is currently a Sales Development Representative at ADP. Aura Ivan brings experience from previous roles at ADP, Carestream and Wipro. Aura Ivan holds a 2009 - 2013 Diploma de Licenta in English Language and Literature/Letters @ HYPERION UNIVERSITY. With a robust skill set that includes Italian, English, Salesforce.com, SAP, Customer Experience and more. Aura Ivan has 2 emails on RocketReach.
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