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Atul Sharma Location
New York, NY, US
Atul Sharma Work
Vice President, End User Services @ (November 2022 - Present)
Vice President, Enterprise Technology Support @ (April 2018 - November 2022)
Director, North America Consumer IT Service Delivery @ (January 2015 - April 2018)
Head, GIS Regional Service Delivery Americas, ServiceDesk @ (August 2013 - January 2015)
Head, Managed Services @ (February 2010 - August 2013)
Supervisor, ServiceDesk @ (March 2008 - February 2010)
Specialist, ServiceDesk @ (November 2005 - March 2008)
Team Lead, ETM Support Desk and FFAST @ (February 2003 - November 2005)
NJ Chapter President @ (January 2007 - September 2013)
Team Lead, Help Desk @ (September 2001 - February 2003)
Atul Sharma Education
Rider University
Bachelor of Science (B.S.) (Computer Information Systems)
University of Phoenix
Master of Business Administration (M.B.A.) (Technology Management)
Atul Sharma Skills
Cross-functional Team Leadership
ITIL
Service Desk
IT Strategy
IT Service Management
Vendor Management
Project Portfolio Management
IT Management
IT Operations
Change Management
Software Documentation
Information Technology
Service Delivery
Disaster Recovery
Technical Support
Data Center
Business Analysis
Enterprise Architecture
Troubleshooting
Business Intelligence
Integration
Incident Management
Infrastructure
System Deployment
Managed Services
Cloud Computing
Security
Outsourcing
Requirements Analysis
Virtualization
PMP
System Administration
Business Process
IT Outsourcing
Business Continuity
Solution Architecture
SDLC
PMO
Citrix
Windows Server
SharePoint
Active Directory
Servers
VMware
Microsoft Exchange
Visio
Cisco Technologies
Process Improvement
Help Desk Support
Service Management
ServiceNow
Cross Functional Team
Microsoft Excel
Microsoft Office
Customer Service
Project Portfolio
Public Speaking
Business Development
Cross Functional Team Leadership
Atul Sharma Summary
Atul Sharma, based in New York, NY, US, is currently a Vice President, End User Services at Arch Capital Group Ltd.. Atul Sharma brings experience from previous roles at Everest Reinsurance Company and Sanofi. Atul Sharma holds a Bachelor of Science (B.S.) in Computer Information Systems @ Rider University. With a robust skill set that includes Cross-functional Team Leadership, ITIL, Service Desk, IT Strategy, IT Service Management and more. Atul Sharma has 1 emails and 2 mobile phone numbers on RocketReach.
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