Scaled Customer Success Manager @ (July 2024 - February 2026)
Customer Success Lead @ (April 2022 - March 2024)
Customer Success Representative @ (October 2021 - March 2022)
Customer Success Representative @ (July 2019 - September 2021)
Analyst - Customer Success @ (May 2018 - July 2019)
Management Trainee @ L&W Building Solutions (September 2017 - April 2018)
Summer Intern @ (May 2016 - June 2016)
Site Civil Engineer @ RB Enterprises Thripunithura, Cochin (June 2014 - May 2015)
Athul Kumar R Education
Amity University, Greater Noida Campus
Master of Business Administration (MBA) (Construction Project Management)
2015-2017
Anna University Chennai
Bachelor of Engineering (B.E.) (Civil Engineering)
2010-2014
Athul Kumar R Skills
Outbound Sales
Emotional Intelligence
Empathy Mapping
Design Thinking
Stakeholder Management
Upsell
Customer Relationship Management
Customer Support
Customer Retention
Quarterly Reviews
Presentations
Critical Thinking
Product Adoption
Cross-Selling
Customer Service
Email Marketing
Renewals
Problem Solving
Customer Loyalty
Customer Engagement
Account Management
Building Information Modeling (BIM)
Business Development
Civil Engineering
Communication
Confluence
Construction Management
Contract Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Success
Data Analysis
Digital Marketing
JIRA
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Word
Negotiation
Onboarding
Photoshop
PowerPoint
Primavera P6
Project Management
Project Planning
Project Scheduling
Public Speaking
Software Implementation
Software Testing
Software as a Service (SaaS)
Team Building
Team Management
Teamwork
Athul Kumar R Summary
Athul Kumar R, based in Ottawa, ON, CA, is currently a Customer Success Manager at Trackunit. Athul Kumar R brings experience from previous roles at Trackunit, HyperTest, Paradigm and KATERRA. Athul Kumar R holds a 2015 - 2017 Master of Business Administration (MBA) in Construction Project Management @ Amity University, Greater Noida Campus. With a robust skill set that includes Outbound Sales, Emotional Intelligence, Empathy Mapping, Design Thinking, Stakeholder Management and more. Athul Kumar R has 1 emails and 1 mobile phone numbers on RocketReach.
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