Ashutosh Dubey Email
Senior Manager Call Centre Operations @ Suryoday Small Finance Bank Ltd
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Ashutosh Dubey Location
- Navi Mumbai, MH, IN
Ashutosh Dubey Work
- Senior Manager Call Centre Operations @ (April 2023 - Present)
- Manager Customer Support and Help Desk @ (February 2020 - April 2023)
- Account Manager -Indiabull Dhani @ Karvy Digikonnect (April 2018 - February 2020)
- Assistant Manager Operations Shop CJ @ (May 2016 - January 2018)
- Assistant Manager Operations @ (October 2014 - September 2015)
- Business Manager - Service Partner Management @ (October 2013 - July 2014)
- Operation Manager @ Effort BPO (July 2012 - October 2013)
- Project Incharge and Quality SPOC - Partner Location @ Reliance BPO (August 2008 - July 2012)
- Team Leader @ Reliance BPO PVT Ltd (February 2007 - August 2008)
- Customer Service Executive @ Reliance BPO PVT Ltd (October 2003 - February 2007)
Ashutosh Dubey Education
- SOE Devi Ahilya Vishwavidyalaya
- Govt Multi Purpose Higher Secondary School Harda
Ashutosh Dubey Skills
- Leadership
- BPO
- Team Management
- Vendor Management
- Call Centers
- Performance Management
- Operations Management
- Customer Satisfaction
- Business Development
- CRM
- Business Analysis
- Process Improvement
- Team Leadership
- Service Partner Management
- Process Excellence
- Quality Measurement
- Quality Management
- Concern Management
- Change Management
- Outlier Management
- Resourse Management
- Fraud Management
- Critical SLA Management
- Creative Problem Solving
- Service Delivery
- Management
- Transition Management
- Employee Engagement
- Strategy
- Analysis
- Outsourcing
- Customer Experience
- Training
- Workforce Management
Ashutosh Dubey Summary
- Ashutosh Dubey, based in Navi Mumbai, MH, IN, is currently a Senior Manager Call Centre Operations at Suryoday Small Finance Bank Ltd. Ashutosh Dubey brings experience from previous roles at Fino Payments Bank Ltd, Karvy Digikonnect, One Point One Solutions and Firstsource. Ashutosh Dubey holds a SOE Devi Ahilya Vishwavidyalaya. With a robust skill set that includes Leadership, BPO, Team Management, Vendor Management, Call Centers and more. Ashutosh Dubey has 1 emails on RocketReach.
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