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Ashley Green Location
Hanley Swan, England, GB
Ashley Green Work
Head of Service Management @ (June 2023 - Present)
Senior Service Manager @ (November 2019 - May 2023)
IT Operations Lead UK and Europe @ (April 2022 - April 2023)
Service Manager Shell - UCC Lync and Skype for Busines @ (March 2015 - October 2019)
Project Manager Lync service and support @ AT&T Global Services (June 2012 - March 2015)
Project Consultant @ consultant (November 2010 - June 2012)
Project Manager Service Transition @ (July 2009 - October 2010)
Service Integration Co-ordinator @ (July 2008 - July 2009)
Service Integration Coordinator @ (October 2006 - June 2008)
Technical Writer @ (May 2005 - September 2006)
Senior Technical Support Engineer @ (October 2002 - March 2005)
Support Team Lead @ (November 1999 - August 2002)
IT Engineer @ J.V. Murcotts (January 1998 - January 1999)
Ashley Green Education
Coventry University
Bs (Business Information Technology)
1994-1998
Ashley Green Skills
Business Analysis
Business Reviews
Change Management
Cisco Technologies
Cloud Computing
Contact Center Management
Contact Centers
Customer Service Management
Enterprise Voice
IT Operations
IT Service Management
ITIL
Integration
Internet Protocol Suite (TCP/IP)
Key Metrics
Key Performance Indicators
Management
Microsoft Teams
Requirements Analysis
Servers
Service Delivery
Service Delivery Management
Service Desk
Service Management
Service Management, ITIL
Solaris
System Deployment
TCP/IP
Telecommunications
Troubleshooting
Unix
VMware
Virtualization
VoIP
Voice over IP (VoIP)
WAN
Wide Area Network (WAN)
anywhere365
luware
Internet Protocol Suite Tcp/Ip
Voice Over Ip Voip
Microsoft Excel
Wide Area Network Wan
Business Strategy
Internet Protocol Suite
Voice Over Ip
Wide Area Network
Ashley Green Summary
Ashley Green, based in Hanley Swan, England, GB, is currently a Head of Service Management at Resonate. Ashley Green brings experience from previous roles at Resonate, AT&T and AT&T Global Services. Ashley Green holds a 1994 - 1998 Bs in Business Information Technology @ Coventry University. With a robust skill set that includes Business Analysis, Business Reviews, Change Management, Cisco Technologies, Cloud Computing and more. Ashley Green has 2 emails on RocketReach.
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