Ashley B Email
Community Lead, Customer Success @ Her Workplace
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Ashley B Location
- New York, NY, US
Ashley B Work
- Community Lead, Customer Success @ (December 2025 - Present)
- Member @ (January 2025 - Present)
- Enterprise Account Manager @ (October 2025 - Present)
- Customer Success Manager @ (August 2022 - October 2025)
- Associate Principal, Operations @ (January 2021 - August 2022)
- Customer Success Manager @ (January 2021 - July 2022)
- General Manager @ (January 2020 - July 2020)
- Community Operations Manager @ (August 2018 - January 2020)
- Assistant General Manager @ (November 2017 - August 2018)
- Senior Restaurant Manager @ (December 2015 - November 2017)
- Service Manager @ (June 2014 - December 2015)
- Dining Room Manager @ (October 2010 - June 2014)
Ashley B Education
- CUNY New York City College of Technology
Bachelor of Technology - BTech (Hospitality Administration/Management)
- City Tech, CUNY
Bachelor's Degree
Ashley B Skills
- AI for Communication
- B2C
- Banquets
- Business-to-Business (B2B)
- Change Management
- Community Building
- Community Engagement
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Success
- Data Analysis
- Employee Training
- Event Management
- Event Planning
- Executive Support
- Food & Beverage
- Food and Beverage Operations
- Generative AI
- Hospitality
- Hospitality Industry
- Hospitality Management
- HubSpot
- Interpersonal Communication
- Interpersonal Relationships
- Inventory Management
- KPI Implementation
- Large Scale System Integration
- Leadership
- Manage client expectations
- Management
- MetaBase
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- P&L Management
- Partnerships
- Planning Budgeting & Forecasting
- PowerPoint
- Program Improvement
- Project Portfolio Management
- Property Management
- Recruiting
- Renewal Retention
- Research
- Restaurant Management
- Restaurant Operations
- Restaurants
- Sales
- Sales Management
- Salesforce Automation
- Scalability
- Strategic Hiring
- Training
Ashley B Summary
- Ashley B, based in New York, NY, US, is currently a Community Lead, Customer Success at Her Workplace. Ashley B brings experience from previous roles at Her Workplace, Wellhub, Chief and VIA TRANSPORTATION. Ashley B holds a Bachelor of Technology - BTech in Hospitality Administration/Management @ CUNY New York City College of Technology. With a robust skill set that includes AI for Communication, B2C, Banquets, Business-to-Business (B2B), Change Management and more.
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