Arun J Email
Service Management Process Owner @ HARMAN International
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Arun J Location
- Bengaluru, KA, IN
Arun J Work
- 2024 -now Service Management Process Owner @
- 2022 -2025 Service Operations Specialist @
- 2020 -2022 Sr Principal Infrastructure Engineer @
- 2019 -2020 IT Service Management senior Consultant @
- 2016 -2018 ITIL Incident and Problem Manager @
- 2010 -2016 IT Problem Manager @
Arun J Education
- KGF First Grade College
Bachelor's degree (Human Resources Management and Services)
2007-2010
Arun J Skills
- Reporting Requirements
- Service-Level Agreements (SLA)
- IT Operations
- Transition Management
- Service Desk
- Information Technology
- Service Level Management
- Incident Management
- IT Infrastructure Service Management (Incident, Change and Problem Management)
- Problem Management
- IT Service Management
- Data Analysis
- Business Strategy
- Change Management
- Service Delivery
- Root Cause Analysis
- Customer Service
- Interpersonal Skills
- Interviewing
- Team Management
- Management
- Problem Solving
- ITIL Process
- Root Cause Problem Solving
- Process Improvement
- Service Operations
- Process Design
- Service Request
- Service Catalogue Management
- Reporting
- Service Quality
- ITIL Process Implementation
- Escalation
Arun J Summary
- Arun J, based in Bengaluru, KA, IN, is currently a Service Management Process Owner at HARMAN International. Arun J brings experience from previous roles at Commonwealth Bank, Mphasis, JDA Software and DXC Technology. Arun J holds a 2007 - 2010 Bachelor's degree in Human Resources Management and Services @ KGF First Grade College. With a robust skill set that includes Reporting Requirements, Service-Level Agreements (SLA), IT Operations, Transition Management, Service Desk and more. Arun J has 2 emails on RocketReach.
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