Arturo Roa Email
Director of Professional Services @ Genesys
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Arturo Roa Location
- Mexico City, Mexico
Arturo Roa Work
- Director of Professional Services @ (May 2007 - Present)
- Subdirector de Planeación y TI @ Luzware Software & Hardware, S.A. de C.V. (January 2006 - April 2007)
- Director de TI y Nuevos negocios @ LyNet S.A. de C.V. (September 2004 - November 2005)
- Director of IT @ Consorcio Ara, S.A. de C.V. (March 1997 - September 2004)
Arturo Roa Education
- Universidad Anáhuac
Master's degree (Economía y Negocios)
2002-2004 - Instituto Politécnico Nacional
Ingeniería (Ingeniería en Comunicaciones y Electrónica)
1991-1996
Arturo Roa Skills
- Agile Methodologies
- Agile Project Management
- BPMN
- Big Data
- Business Analysis
- CTI
- Coaching
- Contact Centers
- Dirección y desarrollo de equipos de trabajo
- Emotional Intelligence
- Gestión
- Gestión de cambio estructural
- Gestión de proyectos
- Gestión del rendimiento
- Gestión ágil de proyectos
- Government Project Management
- ITIL V2011 Foundations Certified
- IVR
- Integration
- Leadership
- Liderazgo Agile
- Liderazgo de equipos
- Machine Learning
- Management
- PMO
- PMP
- People Management
- Planificación estratégica
- Pre-sales
- Professional Services
- Program Management
- Project Leadership
- Project Management
- Project Management Office (PMO)
- Project Management Software
- SIP
- Sistema interactivo de voz (IVR)
- Software Project Management
- Solution Architecture
- Strategic Partnerships
- Strategic Thinking
- Strategy
- Team Leadership
- Telecomunicaciones
- Telephony
- Unified Communications
- User Stories
- Visión empresarial
- VoIP
- Voice over IP (VoIP)
Arturo Roa Summary
- Arturo Roa, based in Mexico City, Mexico, is currently a Director of Professional Services at Genesys. Arturo Roa brings experience from previous roles at Luzware Software & Hardware, S.A. de C.V., LyNet S.A. de C.V. and Consorcio Ara, S.A. de C.V.. Arturo Roa holds a 2002 - 2004 Master's degree in Economía y Negocios @ Universidad Anáhuac. With a robust skill set that includes Agile Methodologies, Agile Project Management, BPMN, Big Data, Business Analysis and more. Arturo Roa has 1 emails on RocketReach.
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Arturo Roa
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