CISO, SVP, Chief of Staff @ (January 2021 - October 2023)
Vice President, Global Security, Risk and Compliance, Governance @ (March 2020 - January 2021)
Global Vice President of IT Customer Solutions and Transformation @ STARTEK/AEGIS (November 2018 - March 2020)
Vice President Of Global IT Operations, Chief of Staff @ (September 2016 - March 2020)
Executive Director, IT Client Services and Global Sales Engineering @ (June 2013 - September 2016)
Head of Global IT Governance and Finance @ (November 1999 - September 2016)
Head of IT Customer Satisfaction and Global IT Strategy @ (November 1994 - September 2016)
Executive Director, Global Pre-Sales Engineering @ (February 2006 - June 2013)
Sr. Director Pre-Sales Engineering @ (January 2001 - February 2006)
Director @ (November 1994 - January 2001)
Arthur Burt Education
Florida State College at Jacksonville
Associates (Science)
1988-1990
Arthur Burt Skills
Workforce Management
Call Center
BPO
Outsourcing
Vendor Management
Avaya
VoIP
Sales Support
Contract Negotiations
Telecommunications
Customer Experience
Operations Management
IVR
Team Management
Service Delivery
Process Improvement
Customer Satisfaction
Account Management
Professional Services
Cross-functional Team Leadership
Arthur Burt Summary
Arthur Burt, based in Jacksonville, FL, US, is currently a Managing Director and Trust Warden at Caddy AI. Arthur Burt brings experience from previous roles at AltDigital, The Cromtec Group, PARtect Cyber Solutions, LLC and ResultsCX. Arthur Burt holds a 1988 - 1990 Associates in Science @ Florida State College at Jacksonville. With a robust skill set that includes Workforce Management, Call Center, BPO, Outsourcing, Vendor Management and more. Arthur Burt has 2 emails and 5 mobile phone numbers on RocketReach.
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