Arshad Mumtaz Email & Phone Number
Chief Operating Officer @ CogentHubCX.AI
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Arshad Mumtaz Location
- Gurugram, HR, IN
Arshad Mumtaz Work
- 2025 - now Chief Operating Officer @
- 2024 - 2025 Chief Operating Officer @
- 2013 - 2024 EVP and Global Business Leader @
- 2010 - 2013 SVP - Global Sales and Operations Leader @ Spanco BPO
- 2007 - 2010 VP - Head of Outsourcing and Contact Center Operations @
- 2004 - 2007 AVP and Site Director @
- 2002 - 2004 Manager – Transition and Quality @
- 1999 - 2002 Operations and Transition Manager @
- 1996 - 1999 Assistant Manager Sales Marketing @
Arshad Mumtaz Education
- Indian School of Business
Leadership Development Programme (MDP) (Airtel Future Leaders)
2008 - 2008 - Indian Institute of Management Bangalore
Management Development Executive Programme on Outsourcing (MDP) (Strategic Sourcing and Vendor Management.)
2007 - 2007 - St. Xavier's College (Autonomous), Kolkata
B Com Hons (Accounting)
1993 - 1996
Arshad Mumtaz Skills
- Profit & Loss Management
- Strategic Partnerships
- BPO
- Contract Negotiation
- Client Services
- Vendor Management
- People Management
- Transition Management
- Process Consulting
- Service Delivery
- Managed Services
- Telecommunications
- Customer Service
- Delivering Exceptional Customer Service
- Operational Excellence
- Cost Efficiencies
- Customer Lifecycle Management
- Emerging Markets & Developing Markets
- Cost Efficiency
- Budgeting and Expense Control
- Sales and Business Development
- Strategic and Market Planning
- Key Account Management / Retention
- Staff Development and Motivation
- Customer Experience Management
- Customer Retention
- Budgets
- Financial Services
- Income Statement
- Performance Management
- Outsourcing
- Process Improvement
- Project Management
- Business Transformation
- Employee Engagement
- Strategic Planning
- Operations Management
- Program Management
- Project Planning
- Sales
- Business Process Improvement
- P&L Management
- Training
- P&L
- Six Sigma
- Cross-functional Team Leadership
- Human Resources
- Management
- Strategy
- Workforce Management
- Analysis
- Emerging Markets
- Cross Functional Team Leadership
- Key Account Management
- Call Centers
- Delivering Exceptional
- Customer Experience
- Emerging Markets and Developing Markets
- Operations
- Budgeting and Expense
- Prospect
- Profit and Loss Management
- Business Development
- Strategic and Market
- CRM
- Sales and Business
- Offshoring
- Capital
- Csat
- Team Management
- Development
- Motivation
- Customer Satisfaction
- Retention
- Microsoft Excel
- Leadership
- Business Strategy
- Customer Lifecycle
- MIS
- Staff Development
- Technology
Arshad Mumtaz Summary
- Arshad Mumtaz, based in Gurugram, HR, IN, is currently a Chief Operating Officer at CogentHubCX.AI. Arshad Mumtaz brings experience from previous roles at CollegeDekho, IGT Solutions, Spanco BPO and Bharti Airtel. Arshad Mumtaz holds a 2008 - 2008 Leadership Development Programme (MDP) in Airtel Future Leaders @ Indian School of Business. With a robust skill set that includes Profit & Loss Management, Strategic Partnerships, BPO, Contract Negotiation, Client Services and more. Arshad Mumtaz has 2 emails and 3 mobile phone numbers on RocketReach.
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Top CogentHubCX.AI Employees
Chander Prakash Gurnani
Chief Human Resources Officer (CHRO)
Gurugram, HR, IN
Arshad Mumtaz
Chief Operating Officer
Gurugram, HR, IN
Raja Jain
Chief Customer Officer
Chicago, IL, US
Avinash Vasa
Chairman and Founder
Gurugram, HR, IN
Sumit Jana
Senior Executive Human Resources
Kolkata, WB, IN
Rajesh Jena
Assistant Manager - Admin
Gurugram, HR, IN
Sridip Sharma
HRBP Specialist
Kolkata, WB, IN
Puneet Kumar
Assistant Manager
New Delhi, DL, IN
Rishi Virmani
Sr. Manager Operations and Client Services
Gurugram, HR, IN
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