Arshad Mumtaz Email & Phone Number
Chief Business Officer – DCX @ Movate
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Arshad Mumtaz Location
- Gurugram, HR, IN
Arshad Mumtaz Work
- 2026 -now Chief Business Officer – DCX @
- 2025 -2026 Chief Operating Officer @
- 2024 -2025 Chief Operating Officer @
- 2013 -2024 EVP and Global Business Leader @
- 2010 -2013 SVP - Global Sales and Operations Leader @ Spanco BPO
- 2007 -2010 VP - Head of Outsourcing and Contact Center Operations @
- 2004 -2007 AVP and Site Director @
- 2002 -2004 Manager – Transition and Quality @
- 1999 -2002 Operations and Transition Manager @
- 1996 -1999 Assistant Manager Sales Marketing @
Arshad Mumtaz Education
- Indian School of Business
Leadership Development Programme (MDP) (Airtel Future Leaders)
2008-2008 - Indian Institute of Management Bangalore
Management Development Executive Programme on Outsourcing (MDP) (Strategic Sourcing and Vendor Management.)
2007-2007 - St. Xavier's College (Autonomous), Kolkata
B Com Hons (Elected as Class Representative - 3 years in a row. Member of National Cadets Corp. Represented College in Hockey and Soccer. Represented District and State in Hockey. Organised College fest- Xavotsav Member of Lions Club.)
1993-1996
Arshad Mumtaz Skills
- Profit & Loss Management
- Strategic Partnerships
- BPO
- Contract Negotiation
- Client Services
- Vendor Management
- People Management
- Transition Management
- Process Consulting
- Service Delivery
- Managed Services
- Telecommunications
- Customer Service
- Delivering Exceptional Customer Service
- Operational Excellence
- Cost Efficiencies
- Customer Lifecycle Management
- Emerging Markets & Developing Markets
- Cost Efficiency
- Budgeting and Expense Control
- Sales and Business Development
- Strategic and Market Planning
- Key Account Management / Retention
- Staff Development and Motivation
- Customer Experience Management
- Customer Retention
- Budgets
- Financial Services
- Income Statement
- Performance Management
- Outsourcing
- Process Improvement
- Project Management
- Business Transformation
- Employee Engagement
- Strategic Planning
- Operations Management
- Program Management
- Project Planning
- Sales
- Business Process Improvement
- P&L Management
- Training
- P&L
- Six Sigma
- Cross-functional Team Leadership
- Human Resources
- Management
- Strategy
- Workforce Management
- Analysis
- Emerging Markets
- Cross Functional Team Leadership
- Key Account Management
- Call Centers
- Delivering Exceptional
- Customer Experience
- Emerging Markets and Developing Markets
- Operations
- Budgeting and Expense
- Prospect
- Profit and Loss Management
- Business Development
- Strategic and Market
- CRM
- Sales and Business
- Offshoring
- Capital
- Csat
- Team Management
- Development
- Motivation
- Customer Satisfaction
- Retention
- Microsoft Excel
- Leadership
- Business Strategy
- Customer Lifecycle
- MIS
- Staff Development
- Technology
Arshad Mumtaz Summary
- Arshad Mumtaz, based in Gurugram, HR, IN, is currently a Chief Business Officer – DCX at Movate. Arshad Mumtaz brings experience from previous roles at CogentHubCX.AI, CollegeDekho, IGT Solutions and Spanco BPO. Arshad Mumtaz holds a 2008 - 2008 Leadership Development Programme (MDP) in Airtel Future Leaders @ Indian School of Business. With a robust skill set that includes Profit & Loss Management, Strategic Partnerships, BPO, Contract Negotiation, Client Services and more. Arshad Mumtaz has 2 emails and 2 mobile phone numbers on RocketReach.
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