April Smith Email & Phone Number
Sr. Account Manager, Operations @ Bounce
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April Smith Location
- Mineral Wells, WV, US
April Smith Work
- 2026 - now Sr. Account Manager, Operations @
- 2023 - 2026 Sr. Manager Consumer Operations @
- 2021 - 2026 Strategic Outsourcing Manager @
- 2017 - 2021 Director of Operations and Economics @ Egencia, an Expedia company
- 2010 - 2017 Senior Partner Service Delivery Manager @ Egencia, an Expedia company
- 2009 - 2010 Loyalty and Retention Manager @
- 2000 - 2009 Manager of Operations @
April Smith Education
- West Virginia University at Parkersburg
(Business Administration and Management)
April Smith Skills
- Vendor Management
- Leadership
- Customer Service
- Contact Centers
- Workforce Management
- Sabre
- Customer Retention
- Retail
- Travel Management
- Outsourcing
- Business Travel
- Account Management
- Analysis
- Budgets
- Call Center
- Call Centers
- Coaching
- Customer Experience
- Customer Satisfaction
- E-commerce
- Employee Training
- Forecasting
- Human Resources
- Management
- Performance Management
- Process Improvement
- Program Management
- Revenue Analysis
- Salesforce.com
- Service Delivery
- Training
- Business Process Improvement
- Team Building
- Online Travel
- Sales
- Contract Negotiation
- P&L Management
- Customer Relationship Management (CRM)
- Call Center Development
- Operations Management
- Team Leadership
- Workforce Planning
- Negotiation
- Planning
- Remote Infrastructure Management
- Global Management
- Contact Center Strategy
- Contact Center Operations
- Business Relationship Management
- Business Process
April Smith Summary
- April Smith, based in Mineral Wells, WV, US, is currently a Sr. Account Manager, Operations at Bounce. April Smith brings experience from previous roles at Affirm and Egencia, an Expedia company. April Smith holds a West Virginia University at Parkersburg. With a robust skill set that includes Vendor Management, Leadership, Customer Service, Contact Centers, Workforce Management and more. April Smith has 6 emails on RocketReach.
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