Global Customer Services Manager @ (December 2024 - December 2025)
Customer Care Manager (EMEA) @ (April 2022 - December 2024)
Customer Care Manager @ (August 2019 - April 2022)
Group Technical Manager @ (July 2017 - July 2019)
Customer Care Manager @ (December 2011 - July 2017)
Sales and Marketing Administrator @ (October 2008 - December 2011)
Sales and Marketing Administrator @ MSE (UK) Ltd (October 2008 - December 2011)
Sales Executive for UK and Scandinavia @ (November 2006 - October 2008)
Anthony Ralph Education
University of Plymouth
Bsc Hons (Psychology and Criminal Justice Studies)
2003-2006
Anthony Ralph Skills
Account Management
B2B
Build Strong Relationships
Business Analysis
Business Analytics
Business Development
Business Intelligence (BI)
Business Leadership
Business Relationship Management
Business-to-Business (B2B)
CRM
Call Center Administration
Client Relations
Client Services
Communication
Communication Training
Competitive Analysis
Consultative Approach
Consultative Selling
Contact Center Management
Contact Center Operations
Contact Centers
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Customer Acquisition
Customer Analysis
Customer Contact
Customer Engagement
Customer Experience
Customer Experience Management
Customer Insight
Customer Issue Management
Customer Journeys
Customer Marketing
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Service Operations
Customer Support
Direct Sales
Distribution Logistics
Employee Training
Global Cross-Functional Team Leadership
Google Sheets
Human Resources (HR)
Import/Export Operations
Innovation Development
Interpersonal Skills
Interviews
Key Account Management
Key Performance Indicators
Leadership
Leadership Development
Management
Marketing
Marketing Analytics
Marketing Operations
Marketing Strategy
Microsoft Office
Multicultural Team Leadership
Multilingual
Negotiation
Net Promoter Score
New Business Development
Offshore Team Leadership
Operational Planning
Oracle Applications
Organizational Leadership
Procurement
Product Innovation
Product Knowledge
Product Management
Project Management
Qualifying Candidates
Sales
Sales Management
Sales Operations
Sales Process
Sales and Marketing
Service Contracts
Solution Selling
Strategic Planning
Strategic Thinking
Supply Chain Management
Supply Chain Operations
Talent Management
Team Building
Team Development
Team Leadership
Team Management
Team Motivation
Teamwork
Training and Development (HR)
Up-selling
Upselling
Voice of the Customer
Customer Relationship Management Crm
Microsoft Excel
Up Selling
Marketing Communications
Passive Candidate Development
Business To Business B2B
Business to Business
Customer Relationship Management
Anthony Ralph Summary
Anthony Ralph, based in Lingfield, GB, is currently a Customer Experience Manager at MVF. Anthony Ralph brings experience from previous roles at SAAB OWNERS CLUB OF GREAT BRITAIN LIMITED (THE), Azenta Life Sciences and Brooks Automation. Anthony Ralph holds a 2003 - 2006 Bsc Hons in Psychology and Criminal Justice Studies @ University of Plymouth. With a robust skill set that includes Account Management, B2B, Build Strong Relationships, Business Analysis, Business Analytics and more. Anthony Ralph has 3 emails and 1 mobile phone numbers on RocketReach.
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