Anthony McGrory Email & Phone Number
Head of Monitoring and Customer Service @ Appello UK
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Anthony McGrory Location
- New Milton, GB
Anthony McGrory Work
- Head of Monitoring (Contact and Call Centres) and Customer Service @ (April 2023 - May 2026)
- Head of Monitoring and Customer Service @ (April 2024 - Present)
- Centre Manager - Appello @ (November 2012 - April 2024)
- Centre Manager (Contact and Call Centres) - Appello @ (November 2012 - April 2023)
- HSBC Mortgage Distribution Manager, Retail Leadership Team @ (May 2009 - September 2012)
- Centre Manager @ (May 2008 - May 2009)
- Team Manager - Call Centre @ (May 2006 - May 2008)
Anthony McGrory Education
- Southampton Solent University
Certificate of Higher Education (Human Resource Management)
1995-1999 - Southampton Solent University
Certificate of Higher Education (Busines & Law)
1995-1999 - Tauntons College
Human Resource Management & Business & Law (Politics, Economics and Law)
1994-1995 - St Gerorge RC Secondary School
Anthony McGrory Skills
- Management
- Call Centers
- Relationship Management
- Financial Services
- Strategy
- Business Strategy
- Sales Management
- Strategic Planning
- Training
- Performance Management
- Business Planning
- Retail Banking
- Customer Experience
- Team Leadership
- Mortgage Lending
- Wealth Management
- Stakeholder Management
- Coaching Staff
- Customer Satisfaction
- Leadership Development
- Call Center
- Direct Sales
- Data Analysis
- Product Management
- Investments
- Customer Retention
- Retail Management
- Capacity Planning
- Inbound
- Outbound
- MI
- Resource Management
- Marketing Strategy
- Process Improvement
- Employee Engagement
- Retail
- Customer Service
- Telecare
- Telehealth
- Mergers & Acquisitions
Anthony McGrory Summary
- Anthony McGrory, based in New Milton, GB, is currently a Head of Monitoring and Customer Service at Appello UK. Anthony McGrory brings experience from previous roles at Appello UK and HSBC. Anthony McGrory holds a 1995 - 1999 Certificate of Higher Education in Human Resource Management @ Southampton Solent University. With a robust skill set that includes Management, Call Centers, Relationship Management, Financial Services, Strategy and more. Anthony McGrory has 1 emails on RocketReach.
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