Director, Project Management Office @ (March 2019 - March 2024)
Sr. Project Manager @ (May 2015 - March 2019)
Director, Technology and Operations Support @ (January 2012 - May 2015)
Organizational Development Manager @ The Shelter Group (October 2010 - November 2011)
Vice President, Retail Bank @ (May 2005 - March 2010)
Sr. Project Manager @ (January 2010 - January 2010)
Vice President, Business Planning Analyst @ (September 2004 - May 2005)
Vice President, Branch Operations and Communications @ Allfirst Bank (now M&T Bank) (January 1999 - January 2004)
Assistant Vice President @ First National Bank of Maryland (January 1997 - January 1999)
Call Center Manager @ Maryland National Bank (January 1993 - January 1997)
Annette Ferrell Education
University of Maryland Baltimore County
Georgetown University
Stonier Graduate School of Banking
Stevenson University
Brown School of Business and Leadership
Annette Ferrell Skills
Leadership
Process Improvement
Training
Management
Cross-functional Team Leadership
Team Building
Program Management
CRM
Organizational Development
Banking
Coaching
Operations Management
Strategic Planning
Workforce Management
Project Planning
Sales
Risk Management
Quality Assurance
Certified Project Manager
Business Process
Integration
Budgets
Analysis
Team Management
Marketing
Account Management
Business Strategy
Change Management
Business Planning
Call Centers
Field Operations
People Management
Resource Management
Metrics
Project Management
Workflow Solutions
Call Center Technology
Customer Service Management
Process Design
Six Sigma White Belt Certified
Business Process Improvement
Budgeting
Customer Relationship Management (CRM)
Agile Project Management
Artificial Intelligence (AI)
Business Analysis
Business Continuity
Business Transformation
Collaborative Problem Solving
Communication
Conflict Management
Continuous Improvement
Crisis Situations
Cross-team Collaboration
Employee Engagement
IT & Business Strategy Alignment
Operational Risk Management
Organizational Agility
PMO governance
Performance Improvement
Performance Management
Productivity Improvement
Project Delivery
Stakeholder Engagement
Stakeholder Relations
Strategic Communications
Team Development
Team Motivation
ways of working
Customer Risk
News
Internal Controls
Project Plans
Inspiration
Delivery
Baltimore
Ultimate
Results Driven
Medical Intuitive
Yahoo
Customer Satisfaction
Customer Service
Cross Functional Team Leadership
Attachments
Organizational Structure
Win Win
Resume
Microsoft Office
Microsoft Excel
Handling Money
Careful
Customer Relationship Management Crm
Operations
Business Lines
Teaching
Prosperity
Strategy
Bau
Customer Relationship Management
Annette Ferrell Summary
Annette Ferrell, based in Baltimore, MD, US, is currently a Sr. Director, Project Management Office at S3 Shared Service Solutions, LLC. Annette Ferrell brings experience from previous roles at S3 Shared Service Solutions, LLC, Medifast, Inc and The Shelter Group. Annette Ferrell holds a University of Maryland Baltimore County. With a robust skill set that includes Leadership, Process Improvement, Training, Management, Cross-functional Team Leadership and more. Annette Ferrell has 2 emails and 1 mobile phone numbers on RocketReach.
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