2019 -
2020 Vet Team Onboarding and Sales Coordinator @
2017 -
2019 Merchant Support Engineer @
2017 -
2017 Client Service and Card Services Specialist @
2015 -
2016 Card Services and Risk Specialist @
2012 -
2015 Senior Member Service Representative @
Anna Ramaley Education
University of Washington
Bachelor of Science - BS (Biochemistry)
2005
-
2009
Anna Ramaley Skills
Customer Service
Client Onboarding
Visa Dispute Resolution
Banking
Risk Management
Financial Services
Account Reconciliation
Credit Cards
Fraud Investigations
Payment Systems
Troubleshooting
Account Management
Underwriting
Technical Support
Microsoft Office
Microsoft Excel
Point of Sale (POS) Systems
Salesforce.com
Outreach.io
monday.com
Slack
Partner Relationship Management
Chargebacks
Fraud trend analysis
Payment Card Processing
Payment Gateways
Beta Management
Reporting
Fraud Detection
Fraud Analysis
Payment Services
Payment Industry
Credit Card Fraud
Merchant Services
Fraud Prevention
DocuSign
ACH
EMV
KYC
Training
Anti Money Laundering
Software Integration
Interdepartmental Relations
Process Improvement
Automation
Technical Writing
Microsoft Word
Point Of Sale Pos Systems
Point of Sale Systems
Anna Ramaley Summary
Anna Ramaley, based in Kirkland, WA, US, is currently a Customer Solutions Manager at Shelterluv. Anna Ramaley brings experience from previous roles at Gravity Payments and Jack Henry & Associates. Anna Ramaley holds a 2005 - 2009 Bachelor of Science - BS in Biochemistry @ University of Washington. With a robust skill set that includes Customer Service, Client Onboarding, Visa Dispute Resolution, Banking, Risk Management and more. Anna Ramaley has 3 emails and 2 mobile phone numbers on RocketReach.
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