Anna Needham Email
Service Manager - Consumer Packaged Goods @ BT Group
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Anna Needham Location
- Wilmslow, GB
Anna Needham Work
- 2012 -now Service Manager - Consumer Packaged Goods @
- 2011 -2012 Service Operations Manager - Consumer Packaged Goods @
- 2010 -2011 Service Catalogue Manager @
- 2008 -2010 Graduate @
Anna Needham Education
- University of Wales, Aberystwyth
BSc (Hons) (Business and Management)
2004-2008 - Fallibroome High School 1997-2004
Anna Needham Skills
- ITIL v3 Foundations Certified
- Team Management
- Service Management
- Service Desk Management
- People Development
- Customer Experience
- Customer Retention
- Incident Management
- Customer Service Operations
- Telecommunications
- Problem Management
- Management of Change
- Business Strategy
- Business Transformation
- Service Operations
- Stakeholder Management
- Matrix Management
- Global Environments
- Service Delivery
- Outsourcing
- Managed Services
- Sla
- Project Delivery
- Microsoft Word
- Marketing
- Customer Service
- Management
- Project Management
Anna Needham Summary
- Anna Needham, based in Wilmslow, GB, is currently a Service Manager - Consumer Packaged Goods at BT Global Services. Anna Needham brings experience from previous roles at BT Global Services. Anna Needham holds a 2004 - 2008 BSc (Hons) in Business and Management @ University of Wales, Aberystwyth. With a robust skill set that includes ITIL v3 Foundations Certified, Team Management, Service Management, Service Desk Management, People Development and more. Anna Needham has 3 emails on RocketReach.
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