2021 -
now Chief, of Service Management @ Internal Revenue Service
2018 -
2022 Deputy Commissioner of IT Service Management @ HRA/DSS
2016 -
2018 Executive Director @ Department of Information Technology and Telecommunications
2007 -
2018 Executive Director of Enterprise Service Management @ Department of Information Technology and Telecom
2005 -
2007 Director @
2003 -
2004 Director @ AMC Corp
1992 -
2002 Director of Application Development @
Ann Pedersen Education
Brooklyn College
University of Phoenix
Bachelor of Applied Science (BASc) (Information Technology Managment)
University of Phoenix
Bachelor of Science - BS (IT Systems Management)
University of Phoenix
Ann Pedersen Skills
Process Improvement
Government
Technical Leadership
Enterprise Software
AIOps
IT modernization
IT Strategy
IT Management
Enterprise Architecture
Disaster Recovery
Software Development
Integration
Program Management
Data Center
Vendor Management
ITIL
IT Service Management
IT Operations
Business Analysis
Cloud Computing
Project Portfolio Management
Security
SaaS
PMP
Business Process Improvement
Requirements Analysis
Project Management
Strategy
PMO
Governance
Information Technology
SDLC
Software Project Management
Business Process
Business Continuity
Change Management
System Administration
Solution Architecture
Business Intelligence
Enterprise Monitoring
Event Management
ITAM
Internet of Things (IoT)
Project Management Office (PMO)
Software as a Service (SaaS)
ITIL Service Strategy
Cisco Technologies
Software as a Service Saas
Technology
Services
Project Management Office Pmo
Microsoft Office
Internet of Things Iot
Customer Service
Research
Networking
Systems Management
Project Management Office
Software as a Service
Internet of Things
Ann Pedersen Summary
Ann Pedersen, based in New York, United States, is currently a Chief, of Service Management at Internal Revenue Service. Ann Pedersen brings experience from previous roles at HRA/DSS, Department of Information Technology and Telecommunications, Department of Information Technology and Telecom and Tyco International. Ann Pedersen holds a Brooklyn College. With a robust skill set that includes Process Improvement, Government, Technical Leadership, Enterprise Software, AIOps and more. Ann Pedersen has 2 emails and 1 mobile phone numbers on RocketReach.
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