Ankit Mishra Email
Customer Support Engineer @ MasterControl
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Ankit Mishra Location
- Hyderabad, IN
Ankit Mishra Work
- Customer Support Engineer @ (August 2026 - Present)
- Senior Product Support Specialist @ (April 2024 - August 2026)
- Product Support Engineer L2 @ (July 2023 - April 2024)
- Product Support Representative Level 2 @ (June 2022 - June 2023)
- Senior Techhnical Support @ (April 2019 - June 2022)
Ankit Mishra Education
- RKDF UNIVERSITY
Bachelor of Technology (Computer Engineering)
2017-2021 - DBMS Kadma High School - Jamshedpur
High School Diploma (PCM)
2015-2017 - The Noble School Hyderabad
Matriculation (ICSE)
2014-2015
Ankit Mishra Skills
- API Documentation
- API Integration
- API Management
- API Testing
- Account
- Account Management
- Account Reconciliation
- Automation
- Automation Studio
- Azure DevOps Services
- BlazeMeter
- Cascading Style Sheets (CSS)
- Case Management
- ChatGPT
- Chatbot Development
- Chatbot Testing
- Cloud Computing
- Core Java
- Customer Engineering
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Database Queries
- Documentation Practices
- ESBOA
- Elastic Stack (ELK)
- Elasticsearch
- Freshdesk
- Freshworks CRM
- GCIC
- Game Balance
- Game Controls
- Game Engines
- Grafana
- HTML
- IBM Tivoli Workload Scheduler (TWS)
- IMO
- IT Service Management
- Internal Controls
- Jira Service Desk
- Key Account Development
- Key Account Relationship Building
- Kibana
- LDAP Administration
- Linux
- Microsoft Office
- Microsoft Outlook
- MySQL
- NLU
- NoSQL
- OKTA
- Okta Single Sign-On
- Op5
- OpenID Connect (OIDC)
- Postman API
- Putty
- Python (Programming Language)
- Quality Management
- REST APIs
- RESTful WebServices
- Remote User Support
- Runscope
- Runscope API
- SAML 2.0
- SQL
- Salesforce Marketing Cloud
- ServiceNow
- ServiceNow Administration
- Sight Reading
- Single Sign-On (SSO)
- Software as a Service (SaaS)
- Support Management
- Technical Support
- Territory Account Management
- Ticketing Systems
- Tivoli Directory Server
- Total Account Management
- Travel Blogging
- Windows Remote Desktop
- Zendesk
Ankit Mishra Summary
- Ankit Mishra, based in Hyderabad, IN, is currently a Customer Support Engineer at MasterControl. Ankit Mishra brings experience from previous roles at Freshworks, Emplay Inc., International Gaming Technology (IGT) and 24-7 Intouch. Ankit Mishra holds a 2017 - 2021 Bachelor of Technology in Computer Engineering @ RKDF UNIVERSITY. With a robust skill set that includes API Documentation, API Integration , API Management, API Testing, Account and more. Ankit Mishra has 1 emails on RocketReach.
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