Location
Bengaluru, Karnataka, India
Work
- Head Emerging and Mid Market Sales @ Razorpay
- Senior Director @ Razorpay
- Vice President - Merchant Experience and CRM Operations @ Mswipe Technologies Pvt. Ltd.
- Senior Principal Consultant, Eqv Operations I Rpa I Customer Experience @ Cogent E Services Pvt ltd
- General Manager Business Operations and Vendor Management @ Tata Sky Ltd
- Head Global Operations and Fraud Management @ National Bank of Bahrain
- Head - Contact Centre Solutions @ Al-Salam Bank, Bahrain
- Manager Contact Centre and Quality Assurance @ BankDhofar
- Manager - Bpo Operations @ Infoline Llc
- Team Leader - Directv @ Convergys
Education
- The Wharton School2020 - 2020
(Project Management)
2019 - 2019- University of Cambridge
(Management)
2009 - 2010
- The Call Centre School
(Management, Business)
2006 - 2006 - Delhi University
Bachelors (Economics, Commerce, Accounting)
1996 - 1999
Skills
- Team Management
- Management
- Business Analysis
- CRM
- Vendor Management
- Call Centers
- Process Improvement
- Leadership
- Strategy
- Team Leadership
Anjum Khanna Email Address
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ViewShankar Sivaswamy
Head Of Operations Management Laundry Care - Region Emerging Markets
Bengaluru, Karnataka, India2
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