Anh Tran Email
Head of Support and QC @ GuestWisely
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Anh Tran Location
- Ho Chi Minh City, Vietnam
Anh Tran Work
- Head of Support and QC @ (October 2025 - Present)
- Customer Support Manager @ (January 2025 - September 2025)
- Customer Support and QC @ (July 2024 - December 2024)
- Experienced Consultant - Customer Support and Helpdesk @ Amaris Consulting (January 2019 - March 2024)
- Customer Service Specialist @ (October 2016 - September 2018)
- Sales Administrator @ (November 2014 - October 2016)
- Receivable Accountant @ (December 2013 - November 2014)
Anh Tran Education
- University Of Economics Ho Chi Minh City
Bachelor's degree (Accounting)
2009-2013 - Swiss Create
Be licensed as a Family Business Mentor
Anh Tran Skills
- Accounting
- Analytical Skills
- Attitude Change
- Build Strong Relationships
- Business Consulting
- Business-to-Business (B2B)
- Chinese
- Client Services
- Communication
- Contact Centers
- Customer Engagement
- Customer Experience Management
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Easily Adaptable
- Engagements
- English
- English as a Second Language (ESL)
- Establishing Priorities
- Financial Services
- IT Escalation
- International Business Development
- Key Performance Indicators
- LiveChat ChatBot
- Mandarin
- Microsoft Excel
- Microsoft Office
- Office 365
- Office Administration
- On-call Support
- Online Support
- Performance Metrics
- Performance Motivation
- Presentation Skills
- Presentations
- Problem Solving
- Product Support
- Project Management
- Quality Assurance
- Quality Control
- SaaS Sales
- Sales Management
- Sales Operations
- Skilled Multi-tasker
- Soft Skills
- Subject Matter Experts
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Ticketing Systems
- Time Management
- Troubleshooting
- Voice of the Customer
- Written Communication
Anh Tran Summary
- Anh Tran, based in Ho Chi Minh City, Vietnam, is currently a Head of Support and QC at GuestWisely. Anh Tran brings experience from previous roles at GuestWisely, Amaris Consulting and MerapLion. Anh Tran holds a 2009 - 2013 Bachelor's degree in Accounting @ University Of Economics Ho Chi Minh City. With a robust skill set that includes Accounting, Analytical Skills, Attitude Change, Build Strong Relationships, Business Consulting and more. Anh Tran has 1 emails on RocketReach.
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