2012 -
2019 Global Voice Service Performance Manager @
2007 -
now Head of Voice Product Managment @
1996 -
2006 Head of Telephony @
Andy Scott Education
University of Central Lancashire
Andy Scott Skills
Stakeholder Management
BPO
Business Analysis
Business Process Improvement
Business Transformation
Call Centers
Change Management
Contact Centers
Customer Experience
Governance
IT Service Management
Management
Outsourcing
PRINCE2
Product Management
Project Delivery
Service Delivery
Telephony
Vendor Management
Performance
Operations
Andy Scott Summary
Andy Scott, based in Melbourne, VIC, AU, is currently a Co-Founder and COO at Operata. Andy Scott brings experience from previous roles at Operata, ANZ, Barclays Bank and Vertex Data Science. Andy Scott holds a University of Central Lancashire. With a robust skill set that includes Stakeholder Management, BPO, Business Analysis, Business Process Improvement, Business Transformation and more. Andy Scott has 3 emails on RocketReach.
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