Andy Schulkind Email & Phone Number
Vice President Customer Experience @ Domino Amjet, Inc
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Andy Schulkind Location
- Chicago, IL, US
Andy Schulkind Work
- Vice President Customer Experience @ (April 2019 - Present)
- Principal, Brand and Customer Strategy @ CX Strategy Solutions (September 2017 - April 2019)
- Senior Vice President | Customer Strategy @ (March 2016 - May 2017)
- Director | Private Care Services | @ (April 2015 - August 2016)
- Director | Enterprise Customer Service Support | Patient Experience Strategy @ (August 2008 - August 2015)
- Director | Organizational Readiness @ (August 2007 - May 2008)
- Manager | Customer Care Center @ (April 2001 - August 2007)
- Supervisor @ (August 1994 - August 2001)
Andy Schulkind Education
- Harvard Kennedy School
Certificate (The Art and Practice of Leadership Development)
- Lesley University
BS (Business Administration and Management, General)
- UNH Peter T. Paul College of Business and Economics
MBA
Andy Schulkind Skills
- Customer Service
- Process Improvement
- Team Building
- Healthcare
- Operations Management
- Change Management
- Organizational Development
- Organizational Design
- Organizational Change
- Training
- Leadership
- Customer Satisfaction
- Leadership Development
- Management
- Coaching
- Strategic Planning
- Performance Management
- Call Centers
- Performance Improvement
- Business Analysis
- Analysis
- Project Management
- Program Management
- Account Management
- Vendor Management
- Team Leadership
- Cross-functional Team Leadership
- Budgets
- Software Documentation
- Executive Management
- Customer Experience
- Business Process Improvement
- Data Analysis
- Strategy
- Human Resources
- Management Consulting
- CRM
- Employee Relations
- Employee Training
- Outsourcing
- Recruiting
- Customer Retention
- Enterprise Software
- Team Management
- Policy
- Business Planning
- Time Management
- Medicare
- Medicaid
- Employee Engagement
- Budget Management
- Business Operations
- Contact Center Operations
- Continuous Improvement
- Customer Experience Design
- Customer Experience Strategy
- Customer Experience Transformation
- Customer Insight
- Customer Journey Transformation
- Customer Operations
- Customer Service Management
- Customer Strategy
- Executive Leadership
- Global Cross-Functional Team Leadership
- Lean Six Sigma
- NPS & CSAT
- Operating Model Design
- Operational Efficiency
- Operational Transformation
- P&L Accountability
- P&L Management
- Rapid Revenue Growth
- Service Recovery
- Voice of the Customer
Andy Schulkind Summary
- Andy Schulkind, based in Chicago, IL, US, is currently a Vice President Customer Experience at Domino North America. Andy Schulkind brings experience from previous roles at CX Strategy Solutions, Douglas Elliman Real Estate and VNS Health. Andy Schulkind holds a Certificate in The Art and Practice of Leadership Development @ Harvard Kennedy School. With a robust skill set that includes Customer Service, Process Improvement, Team Building, Healthcare, Operations Management and more. Andy Schulkind has 1 emails and 2 mobile phone numbers on RocketReach.
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