Andy Harper Email & Phone Number
Support Operations Manager @ Sabio
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Andy Harper Location
- Gloucester, GB
Andy Harper Work
- Support Operations Manager @ (January 2020 - Present)
- Head of Technical Specialists, Cloud Solutions @ (January 2020 - January 2026)
- Head Of Technical Support @ Capita IT Enterprise Services (November 2016 - January 2020)
- Voice Services Manager @ Capita ITS Technology Solutions (June 2013 - November 2016)
- Escalation Team Manager, Unified Communications and Contact Centre @ Capita IT Services (January 2011 - June 2013)
- Regional Service Manager (South West and Wales) @ CCT (January 2007 - January 2011)
- Implementation Engineeer @ Avaya UK (January 2000 - January 2007)
Andy Harper Education
- Brunel Technical College
City & Guilds Electrical Installation (City & Guilds Electrical Installation)
1984-1987 - Lawrence Weston Comp. 1977-1982
Andy Harper Skills
- VoIP
- Contact Centers
- Telephony
- Unified Communications
- ACD
- Switches
- Avaya
- Cisco Technologies
- Call Logging
- LAN-WAN
- Call Centers
- IVR
- WAN
- Telecommunications
- SIP
- ISDN
- CTI
- Project Delivery
- IP
- Managed Services
- Service Delivery
- Service Management
- Team Management
- TCP/IP
- Call Center
- Avaya Communication Manager
- Data Center
- Avaya IP Telephony
- Process Improvement
- Lan Wan
- Avaya Technologies
- Management
- H.323
- Session Initiation Protocol Sip
- Internet Protocol Ip
- Sales
- Avaya Products
- Engineering
- Microsoft Excel
- Cisco Call Manager
- Cisco Systems Products
- Session Initiation Protocol
- Internet Protocol
Andy Harper Summary
- Andy Harper, based in Gloucester, GB, is currently a Support Operations Manager at Sabio. Andy Harper brings experience from previous roles at Sabio, Capita IT Enterprise Services, Capita ITS Technology Solutions and Capita IT Services. Andy Harper holds a 1984 - 1987 City & Guilds Electrical Installation in City & Guilds Electrical Installation @ Brunel Technical College. With a robust skill set that includes VoIP, Contact Centers, Telephony, Unified Communications, ACD and more. Andy Harper has 1 emails and 2 mobile phone numbers on RocketReach.
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