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Andrew Won Location
Rancho Cucamonga, CA, US
Andrew Won Work
Senior Manager of Escalations @ (August 2023 - Present)
Senior Manager of Technical Account Management @ (November 2021 - August 2023)
Sr. Manager, Backline and Global Support. @ (January 2014 - May 2023)
Application Support Manager @ Tradescape (August 2013 - December 2013)
Senior Director of Service Delivery @ (January 2012 - September 2012)
Vice President of Customer Service @ (March 2006 - January 2012)
Operations Manager @ Fabrics R Us (July 2003 - February 2006)
Site Manager @ HostPro (March 2002 - May 2003)
Technical Support Manager @ MICRON Web, formerly Interland, formerly NetLimited- dba HOSTPRO. (October 1999 - February 2002)
Andrew Won Education
Boston University 1989-1992
Andrew Won Skills
Cloud Computing
Social Media
Data Center
Team Leadership
Vendor Management
SQL
Leadership
CRM
Technical Support
E Commerce
Net Promoter Score
Coaching
Strategy
Product Management
Start Ups
Networking
System Administration
Web Hosting
Training
Call Centers
Building Great Teams
Quality Assurance
Technical Support Engineer
Customer Experience
Mobile Devices
Salesforce.com
Call Center
Account Management
Software
Customer Service
Software Documentation
Project Management
Security
Troubleshooting
Customer Satisfaction
Management
Andrew Won Summary
Andrew Won, based in Rancho Cucamonga, CA, US, is currently a Senior Manager of Escalations at Rapid7. Andrew Won brings experience from previous roles at Rapid7, Tradescape and EdgeCast. Andrew Won holds a 1989 - 1992 Boston University. With a robust skill set that includes Cloud Computing, Social Media, Data Center, Team Leadership, Vendor Management and more. Andrew Won has 4 emails and 3 mobile phone numbers on RocketReach.
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