Customer Success Director - EMEA @ (March 2024 - July 2024)
Principal - Solutions Architect - EMEA @ (March 2023 - July 2024)
Senior Director, Customer Success @ Global NTT @ (August 2019 - March 2023)
Head of Client Service and Success Management @ (November 2018 - July 2019)
Head of Client Success Management @ Dimension Data UKI (December 2017 - November 2018)
Head UK and I Remote Service Operations @ (January 2011 - November 2017)
TAC Manager @ (October 2008 - February 2011)
TAC Team Leader @ (March 2006 - October 2008)
TAC Engineer @ GFI Informatics (January 2003 - March 2006)
Team Leader @ GFI Informatics (January 2001 - January 2003)
Electrician @ ECS Limited (July 1994 - January 2001)
Electrician @ ErleyBrook Electrical/ IDC (July 1990 - July 1994)
Andrew Watton Education
Cisco Networking Academy
(Certified Customer Success Manager)
2019-2019
IE Business School
(Business Acumen)
2015-2015
Dimension Data Fast Track program
(Business Acumen)
2015-2015
Common Purpose Graduate 2013-2013
Itil V3 2009-2013
Cisco Networking Academy 2006-2009
University of Staffordshire
(Electical and Electronic engineering)
1990-1994
Madeley High School 1985-1990
Andrew Watton Skills
Managed Services
Cisco Technologies
Technical Support
Unified Communications
VoIP
Call Centers
Management
Telephony
Call Center
Telecommunications
Team Management
Data Center
ITIL
Leadership
Service Management
Cisco Call Manager
Service Delivery
Switches
IP
MPLS
WAN
LAN-WAN
Customer Service
Cisco Systems Products
Voice Over Ip Voip
Lan Wan
IT Service Management
Voice Over Ip
Andrew Watton Summary
Andrew Watton, based in United Kingdom, is currently a Senior Director, Client Experience and Renewals at NTT DATA, Inc.. Andrew Watton brings experience from previous roles at Totango, NTT Ltd. and Global NTT. Andrew Watton holds a 2019 - 2019 Cisco Networking Academy. With a robust skill set that includes Managed Services, Cisco Technologies, Technical Support, Unified Communications, VoIP and more. Andrew Watton has 1 emails on RocketReach.
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