Andrew Watton Email
Senior Director, Client Experience and Renewals @ NTT Ltd.
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Andrew Watton Location
- United Kingdom
Andrew Watton Work
- Senior Director, Client Experience and Renewals @ (July 2024 - Present)
- Customer Success Director - EMEA @ (March 2024 - July 2024)
- Principal - Solutions Architect - EMEA @ (March 2023 - July 2024)
- Senior Director, Customer Success @ Global NTT @ (August 2019 - March 2023)
- Head of Client Service and Success Management @ (November 2018 - July 2019)
- Head of Client Success Management @ Dimension Data UKI (December 2017 - November 2018)
- Head UK and I Remote Service Operations @ (January 2011 - November 2017)
- TAC Manager @ (October 2008 - February 2011)
- TAC Team Leader @ (March 2006 - October 2008)
- TAC Engineer @ GFI Informatics (January 2003 - March 2006)
- Team Leader @ GFI Informatics (January 2001 - January 2003)
- Electrician @ ECS Limited (July 1994 - January 2001)
- Electrician @ ErleyBrook Electrical/ IDC (July 1990 - July 1994)
Andrew Watton Education
- Cisco Networking Academy
Certified Customer Success Manager
2019-2019 - IE Business School
Business Acumen
2015-2015 - Dimension Data Fast Track program
Business Acumen
2015-2015 - Common Purpose Graduate 2013-2013
- Itil V3 2009-2013
- Cisco Networking Academy 2006-2009
- University of Staffordshire
Electical and Electronic engineering
1990-1994 - Madeley High School 1985-1990
Andrew Watton Skills
- Call Center
- Call Centers
- Cisco Call Manager
- Cisco Systems Products
- Cisco Technologies
- Customer Service
- Data Center
- IP
- IT Service Management
- ITIL
- LAN-WAN
- Leadership
- MPLS
- Managed Services
- Management
- Service Delivery
- Service Management
- Switches
- Team Management
- Technical Support
- Telecommunications
- Telephony
- Unified Communications
- VoIP
- Voice over IP (VoIP)
- WAN
- Voice Over Ip Voip
- Lan Wan
- Voice Over Ip
Andrew Watton Summary
- Andrew Watton, based in United Kingdom, is currently a Senior Director, Client Experience and Renewals at NTT DATA, Inc.. Andrew Watton brings experience from previous roles at Totango and NTT Ltd.. Andrew Watton holds a 2019 - 2019 Certified Customer Success Manager @ Cisco Networking Academy. With a robust skill set that includes Call Center, Call Centers, Cisco Call Manager, Cisco Systems Products, Cisco Technologies and more. Andrew Watton has 1 emails on RocketReach.
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