Andrew Scott Location
Durham, GB
Andrew Scott Work
- 2022 - now Director, Shared Service Operations @ Atos
- 2018 - 2022 Client Delivery Executive @ Atos
- 2016 - 2018 Head of COO Office @ Atos
- 2015 - 2016 Head of Operations @ Capita Remediation Services
- 2013 - 2015 Vice President Operations - Remediation Services, Governance and Control @ Firstsource
- 2013 - 2013 Site Director - Outsourced Services and Central Support @ Firstsource
- 2010 - 2013 GM - Customer Relationship Team @ Firstsource
- 2007 - 2010 Senior Operations Manager - Customer Relationship Unit and Directors Office @ Barclaycard
Andrew Scott Education
- University of Newcastle-upon-Tyne
Bachelor of Science (BSc) (Psychology)
1996 - 1999 - Yarm School, Yarm, North Yorkshire
Andrew Scott Skills
- Customer Experience
- BPO
- Outsourcing
- Contact Centers
- Business Transformation
- Offshoring
- Call Center
- Stakeholder Management
- Workforce Management
- Change Management
Andrew Scott Summary
Andrew Scott, based in Durham, GB, is currently a Director, Shared Service Operations at Atos. Andrew Scott brings experience from previous roles at Atos, Capita Remediation Services and Firstsource Solutions Limited. Andrew Scott holds a 1996 - 1999 Bachelor of Science (BSc) in Psychology @ University of Newcastle-upon-Tyne. With a robust skill set that includes Customer Experience, BPO, Outsourcing, Contact Centers, Business Transformation and more. Andrew Scott has 2 emails and 1 mobile phone numbers on RocketReach.
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