Andrew McInnes Email & Phone Number
VP, North America Sales - AI, Digital and Journey Analytics @ Genesys
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Andrew McInnes Location
- Boston, MA, US
Andrew McInnes Work
- VP, North America Sales - AI, Digital and Journey Analytics @ (January 2024 - Present)
- Vice President, Customer Strategy @ (October 2020 - Present)
- Principal, Head of Client Development @ (March 2017 - October 2020)
- Director of Sales, Diversified Industries @ (March 2014 - February 2017)
- Director of Product and Partner Marketing @ (January 2012 - February 2014)
- Analyst, Customer Experience @ (April 2010 - January 2012)
- Researcher, Customer Experience @ (February 2007 - April 2010)
- Client Service Assistant @ (September 2006 - January 2007)
Andrew McInnes Education
- Boston U
(History)
2002-2006
Andrew McInnes Skills
- Analytics
- B2B
- Brand Loyalty
- CRM
- Competitive Analysis
- Competitive Intelligence
- Consulting
- Customer Experience
- Customer Experience Management
- Customer Insight
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Employee Engagement
- Go-to-market Strategy
- Lead Generation
- Net Promoter Score
- Positioning
- Product Management
- Product Marketing
- Salesforce.com
- Segmentation
- Solution Selling
- Strategy
- Voice of the Customer
Andrew McInnes Summary
- Andrew McInnes, based in Boston, MA, US, is currently a VP, North America Sales - AI, Digital and Journey Analytics at Genesys. Andrew McInnes brings experience from previous roles at Pointillist, Strativity Group, Maritzcx and Allegiance (Now Maritzcx). Andrew McInnes holds a 2002 - 2006 Boston U. With a robust skill set that includes Analytics, B2B, Brand Loyalty, CRM, Competitive Analysis and more. Andrew McInnes has 1 emails and 1 mobile phone numbers on RocketReach.
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