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Andrew Marlow Location
Newcastle upon Tyne, GB
Andrew Marlow Work
2025 -now Director of Client Services and Operations @
2025 -2025 Head of Applications and Support Services @
2022 -2025 Head of Applications and Support Services @
2019 -2022 Customer Solutions Support Manager @
2019 -2019 Head of Operations @
2018 -2019 Senior IT Service Lead @
2008 -2018 Early Career @
Andrew Marlow Education
Whitley Bay High School
(GCSE)
1993-1996
Andrew Marlow Skills
Mental Health
Dedication to Customer-Centric Service
Robust Risk Management Practices
Efficient Time Management
Innovation-driven Approach
Proactive Problem Solving
Skilled in Stakeholder Engagement
Exceptional Communication Skills
Strategic Planning and Alignment
Budgeting and Resource Allocation
Effective Vendor Management
IT Strategy Development and Execution
Team Leadership and Development
ITIL
Service Delivery
IT Service Management
Incident Management
Management
Technical Support
Change Management
Project Management
Customer Service
SC Security Cleared
Disaster Recovery
Training
Application Support
Problem Solving
Business Analysis
IT Operations
Project Delivery
IT Management
Service-Level Agreements (SLA)
Team Leadership
HP
Leadership
Microsoft Office
Content Management
2nd Line
Mentoring
Project Support
Servers
Service Desk
Testing
SLA
IT Strategy
Systems Analysis
System Monitoring
Basware
Brainware
Triboni
Documentum
Input Accel
Captivia
Workforce Planning
Scheduling
Forecasting
Reporting & Analysis
Regression Testing
User Acceptance Testing
Service Management
HP Products
Reporting And Analysis
Strategy
Java
Microsoft Excel
Service Level Agreements Sla
Service Level Agreements
Andrew Marlow Summary
Andrew Marlow, based in Newcastle upon Tyne, GB, is currently a Director of Client Services and Operations at Crane Authentication (NXT). Andrew Marlow brings experience from previous roles at Crane Authentication (NXT), De La Rue and Bondgate IT Services Ltd. Andrew Marlow holds a 1993 - 1996 Whitley Bay High School. With a robust skill set that includes Mental Health, Dedication to Customer-Centric Service, Robust Risk Management Practices, Efficient Time Management, Innovation-driven Approach and more. Andrew Marlow has 1 emails on RocketReach.
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