Andrew Marlow Email
Director of Client Services and Operations @ Crane Authentication (NXT)
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Andrew Marlow Location
- Newcastle upon Tyne, GB
Andrew Marlow Work
- Director of Client Services and Operations @ (September 2025 - Present)
- Head of Applications and Support Services @ (May 2025 - September 2025)
- Head of Applications and Support Services @ (November 2022 - May 2025)
- Customer Solutions Support Manager @ (July 2019 - November 2022)
- Head of Operations @ (February 2019 - July 2019)
- Senior IT Service Lead @ (December 2018 - February 2019)
- Early Career @ (November 2008 - December 2018)
Andrew Marlow Education
- Whitley Bay High School
(GCSE)
1993-1996
Andrew Marlow Skills
- Mental Health
- Dedication to Customer-Centric Service
- Robust Risk Management Practices
- Efficient Time Management
- Innovation-driven Approach
- Proactive Problem Solving
- Skilled in Stakeholder Engagement
- Exceptional Communication Skills
- Strategic Planning and Alignment
- Budgeting and Resource Allocation
- Effective Vendor Management
- IT Strategy Development and Execution
- Team Leadership and Development
- ITIL
- Service Delivery
- IT Service Management
- Incident Management
- Management
- Technical Support
- Change Management
- Project Management
- Customer Service
- SC Security Cleared
- Disaster Recovery
- Training
- Application Support
- Problem Solving
- Business Analysis
- IT Operations
- Project Delivery
- IT Management
- Service-Level Agreements (SLA)
- Team Leadership
- HP
- Leadership
- Microsoft Office
- Content Management
- 2nd Line
- Mentoring
- Project Support
- Servers
- Service Desk
- Testing
- SLA
- IT Strategy
- Systems Analysis
- System Monitoring
- Basware
- Brainware
- Triboni
- Documentum
- Input Accel
- Captivia
- Workforce Planning
- Scheduling
- Forecasting
- Reporting & Analysis
- Regression Testing
- User Acceptance Testing
- Service Management
- HP Products
- Reporting And Analysis
- Strategy
- Java
- Microsoft Excel
- Service Level Agreements Sla
- Service Level Agreements
Andrew Marlow Summary
- Andrew Marlow, based in Newcastle upon Tyne, GB, is currently a Director of Client Services and Operations at Crane Authentication (NXT). Andrew Marlow brings experience from previous roles at Crane Authentication (NXT), De La Rue and Bondgate IT Services Ltd. Andrew Marlow holds a 1993 - 1996 Whitley Bay High School. With a robust skill set that includes Mental Health, Dedication to Customer-Centric Service, Robust Risk Management Practices, Efficient Time Management, Innovation-driven Approach and more. Andrew Marlow has 1 emails on RocketReach.
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