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Andrew Klinger Location
Glen Burnie, MD, US
Andrew Klinger Work
Lead Workforce Management Analyst @ (July 2013 - Present)
Workforce Management Analyst @ (October 2011 - July 2013)
Workforce Management Analyst @ (August 2008 - October 2011)
Workforce management analyst @ (July 2007 - July 2008)
Workforce management analyst @ (May 2006 - May 2007)
Workforce management Analyst @ (January 2001 - May 2006)
CSR @ (July 1996 - January 2001)
Andrew Klinger Education
old mill senior high
High School Diploma (College/University Preparatory and Advanced High School/Secondary Diploma Program)
1984-1988
Anne Arundel Community College
(Criminal Justice/Police Science)
1988
Andrew Klinger Skills
Call Centers
Avaya
Process Improvement
Vendor Management
Management
Salesforce.com
Workforce Management
Customer Experience
Business Process
Avaya Technologies
Training
IVR
Andrew Klinger Summary
Andrew Klinger, based in Glen Burnie, MD, US, is currently a Lead Workforce Management Analyst at CareFirst BlueCross BlueShield. Andrew Klinger brings experience from previous roles at Bravo Health, GEICO, Prometric and XM Satellite Radio. Andrew Klinger holds a 1984 - 1988 High School Diploma in College/University Preparatory and Advanced High School/Secondary Diploma Program @ old mill senior high. With a robust skill set that includes Call Centers, Avaya, Process Improvement, Vendor Management, Management and more. Andrew Klinger has 2 emails and 4 mobile phone numbers on RocketReach.
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