Andrew Gillespie Email & Phone Number
Senior Director, Customer Service @ HomeStars
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Andrew Gillespie Location
- Toronto, ON, CA
Andrew Gillespie Work
- 2024 -now Senior Director, Customer Service @
- 2023 -2024 Customer Care Director @
- 2022 -2023 Senior Director, Customer Experience @
- 2021 -2022 Director Customer Experience @
- 2017 -2021 Senior Regional Manager, Customer Experience @
- 2012 -2017 Assistant Director, Reservations Operations - Worldwide Reservations Office @
- 2010 -2012 Manager, Guest Services - Worldwide Reservations Office @
- 2010 -2010 Assistant Manager, Consumer Care @
- 2007 -2010 Manager, Customer Care @
- 2005 -2007 Associate Director, Sales and Development @
- 2000 -2005 Operations Manager @
- 1999 -2000 Team Coordinator @
- 1996 -1999 Sales Associate and Shipper-Receiver @ TheatreBooks Bookstore
- 1995 -1996 Attractions Manager @
Andrew Gillespie Education
- hackeryou college of technology
Web Development (Part Time)
2017-2018 - Udacity
Business Analytics Nanodegree
2018-2018 - Certified Institute of Travel Counsellors
Certified Travel Manager, Tourism and Travel Services Management (Tourism and Travel Services Management)
2009 - Human Resources Professionals Association of Ontario
(Human Resources)
2004-2006 - York University
Bachelor’s Degree (Fine Arts: Theatre)
1994-1998
Andrew Gillespie Skills
- Guest Satisfaction
- Cross-functional Collaborations
- Distributed Team Management
- Cross Functional Relationship Building
- Voice of the Customer
- Growing Teams
- Cross-functional Problem Solving
- Revenue Generation
- Customer Escalation Management
- Customer Support
- High Performance Teams
- Customer Relationship Management (CRM)
- Customer Service
- Management
- Customer Satisfaction
- Employee Engagement
- Coaching
- Call Centers
- Leadership
- Customer Experience
- Team Leadership
- Sales
- Performance Management
- Call Center
- Customer Retention
- Social Media
- Team Building
- Strategic Planning
- Training
- Process Improvement
- Employee Training
- Employee Relations
- Leadership Development
- Business Process Improvement
- Project Management
- Hospitality
- Hospitality Industry
- Recruiting
- Strategy
- Operations Management
- Teamwork
- Team Management
- Communication
- Change Management
- Cross-functional Team Leadership
- Mentoring
Andrew Gillespie Summary
- Andrew Gillespie, based in Toronto, ON, CA, is currently a Senior Director, Customer Service at HomeStars. Andrew Gillespie brings experience from previous roles at EcoVadis and Slack. Andrew Gillespie holds a 2017 - 2018 Web Development (Part Time) @ hackeryou college of technology. With a robust skill set that includes Guest Satisfaction, Cross-functional Collaborations, Distributed Team Management, Cross Functional Relationship Building, Voice of the Customer and more. Andrew Gillespie has 2 emails and 1 mobile phone numbers on RocketReach.
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