Andrew Baumgartner Email & Phone Number
VP, CUSTOMER SUCCESS - ASIA PACIFIC and JAPAN @ LivePerson
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Andrew Baumgartner Location
- Sydney, NSW, AU
Andrew Baumgartner Work
- VP, CUSTOMER SUCCESS - ASIA PACIFIC and JAPAN @ (May 2024 - Present)
- AREA VP, CUSTOMER SUCCESS and RENEWALS - ASIA PACIFIC and JAPAN @ (November 2021 - May 2024)
- DIRECTOR OF CUSTOMER SUCCESS - ASIA PACIFIC and JAPAN @ (August 2021 - November 2021)
- SENIOR MANAGER, CUSTOMER SUCCESS - ASIA PACIFIC and JAPAN @ (February 2021 - August 2021)
- SENIOR MANAGER, CUSTOMER SUCCESS - ANZ @ (February 2020 - February 2021)
- Customer Success Manager @ (December 2018 - February 2020)
- Manager | Customer Success - ANZ @ (July 2017 - August 2018)
- Senior Principal Customer Success Manager and Team Lead @ (October 2015 - June 2017)
- Senior Principal Customer Success Manager and Team Lead @ (April 2015 - October 2015)
- Senior Customer Success Manager @ (May 2014 - April 2015)
- Customer Success Manager @ (February 2012 - May 2014)
- Senior Technical Support Engineer @ (June 2006 - February 2012)
- Technical Support Manager @ (June 2004 - December 2005)
- Senior Technical Support Engineer @ (February 2002 - June 2004)
- Technical Support Engineer @ (October 2000 - January 2002)
- Technical Onsite Support Engineer @ Mobile Computer Doctor (August 1999 - September 2000)
- Technical Engineer and Corporate Sales @ (July 1997 - July 1999)
- Technical Support Engineer @ (July 1994 - December 1996)
Andrew Baumgartner Education
- UNSW
Andrew Baumgartner Skills
- Account Management
- Adoption
- Analytical Skills
- Business Process Improvement
- CSMs and Renewals
- Collaborative risk assessments
- Commercial Awareness
- Commercial execution
- Communicating with customers
- Communication
- Communications
- Compassion
- Cross-team Communication
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Support
- Customer solution expansion
- Customer success management
- Data driven go-to-market renewal sales
- Developing customer success roadmaps
- Empathy
- Enterprise Software
- Executive Leadership
- Growth adoption and consumption
- High Availability
- IT Service Management
- Leadership
- Leading with cause and value
- Maintaining global relationships
- Management
- Meaning and outcome
- Onboarding procedures
- Open and transparent team
- Operational Excellence
- Partner Communications
- Professional Services
- Retention Strategies
- SaaS
- Sales
- Setting performance targets
- Software Implementation
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Planning
- Team Leadership
- Team Management
- Team leadership and training
- Technical Support
- Understanding
- VMware
- Vendor Management
- Vulnerability
- people management
Andrew Baumgartner Summary
- Andrew Baumgartner, based in Sydney, NSW, AU, is currently a VP, CUSTOMER SUCCESS - ASIA PACIFIC and JAPAN at LivePerson. Andrew Baumgartner brings experience from previous roles at Splunk. Andrew Baumgartner holds a UNSW. With a robust skill set that includes Account Management, Adoption, Analytical Skills, Business Process Improvement, CSMs and Renewals and more. Andrew Baumgartner has 1 emails and 5 mobile phone numbers on RocketReach.
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