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Andrei Ionescu Location
Bucharest, Romania
Andrei Ionescu Work
Chief Executive Officer @ (April 2024 - Present)
Founder @ (May 2023 - Present)
Vice President Operations, Head of Project Management, Europe @ (June 2017 - April 2023)
Vice President, Head of Global Vendor Management Office @ (January 2015 - December 2017)
Vice President, Global Online Data Processing @ (January 2015 - June 2017)
Vice President Operations, North America @ (March 2014 - December 2014)
Operations Manager @ (October 2012 - March 2014)
Operations Manager - IT Services @ (July 2009 - October 2012)
Europe Information Security and Compliance Leader @ (March 2008 - July 2009)
IT Help Desk Manager and Information Security Officer @ (October 2006 - March 2008)
IT Help Desk Teamleader @ EFG Retail Services (June 2005 - October 2006)
IT Manager @ Point Distribution Group (August 2003 - June 2005)
Branch Manager @ Romanian Popular Bank (BPR) (December 1999 - June 2002)
Andrei Ionescu Education
Universitatea AISTEDA, Bucuresti 1999-2003
Petru Maior Highschool
BAC (Informatics)
1995-1999
Andrei Ionescu Skills
Service Delivery
IT Service Management
Business Process
ITIL
People Management
Change Management
Call Center
Business Analysis
Security
Customer Relations
Operations Management
Customer Service
Six Sigma
Problem Solving
IT Management
Analysis
Team Leadership
Service Management
Coaching
Team Building
Account Management
Artificial Intelligence (AI)
BPO
Budgeting
Business Development
Business Process Improvement
Business Strategy
Call Centers
Contract Negotiation
Customer Satisfaction
Disaster Recovery
IT Governance
IT Operations
Management
Mentoring
Negotiation
Outsourcing
Performance Management
Planning
Process Engineering
Process Improvement
Product Development
Product Management
Program Management
Project Management
Project Planning
Risk Management
SLA
Strategic Planning
Team Management
Teamwork
Vendor Management
Andrei Ionescu Summary
Andrei Ionescu, based in Bucharest, Romania, is currently a Chief Executive Officer at Optima Solutions Services. Andrei Ionescu brings experience from previous roles at Beau.ro and Ipsos Interactive Services. Andrei Ionescu holds a 1999 - 2003 Universitatea AISTEDA, Bucuresti. With a robust skill set that includes Service Delivery, IT Service Management, Business Process, ITIL, People Management and more. Andrei Ionescu has 3 emails and 5 mobile phone numbers on RocketReach.
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