Ana Laura Andrade Lopez's Location
Costa Rica
Ana Laura Andrade Lopez's Work
- Program Manager @ Citi
- Senior Sourcing and Procurement @ FedEx
- GLOBAL SOURCING-PROCUREMENT MANAGER – AVP @ Citi
- SENIOR MANAGER, RISK and COMPLIANCE @ Citi
- SENIOR PROCUREMENT AND SUBCONTRACTS MANAGER (F and A) @ Oracle
- QUALITY, COLLECTIONS and CUSTOMER SERVICE MANAGER @ Direct TV by Misty
- SALES AND CUSTOMER SERVICE MANAGER @ Provimed SRL
- SALES, COLLECTIONS AND CUSTOMER SERVICE SUPERVISOR @ Tigo Costa Rica
- CUSTOMER SERVICE and SUPPORT TEAM MANAGER @ Sykes Enterprises
Ana Laura Andrade Lopez's Education
- Universidad Latina de Costa Rica
Master's degree - MPM (Project Management)
2011 - 2013 - IACCM
IACCM Certified Member (Comercial and Contracts Management)
2012 - 2013 - Universidad Latina de Costa Rica
Post-degree (Bank&Finance)
2007 - 2010
- Universidad Latina de Costa Rica
Bachelor's Degree (Business Administration, Finance)
2002 - 2006 - Universidad de la República
Associate's degree (Hotel Administration/Management)
1997 - 1998 - Universidad Americana (CR)
Bachelor of Education - BEd (Teaching English as a Second or Foreign Language/ESL Language Instructor)
2019 - 2023
Ana Laura Andrade Lopez's Skills
- Customer Experience
- Contractual
- BPO
- Business Profitability
- ITIL
- Account Management
- Sales
- Order Management
- Customer Satisfaction
- Vendor Management
Ana Laura Andrade Lopez's Summary
Ana Laura Andrade Lopez, based in Costa Rica, is currently a Program Manager at Citi, bringing experience from previous roles at FedEx, Citi and Oracle. Ana Laura Andrade Lopez holds a 2011 - 2013 Master's degree - MPM in Project Management @ Universidad Latina de Costa Rica. With a robust skill set that includes Customer Experience, Contractual, BPO, Business Profitability, ITIL and more, Ana Laura Andrade Lopez contributes valuable insights to the industry. Ana Laura Andrade Lopez has 2 emails and 1 mobile phone number on RocketReach.
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