Ana Hamilton Email
Customer Success Manager @ BioProcure, Inc.
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Ana Hamilton Location
- Boston, MA, US
Ana Hamilton Work
- Customer Success Manager @ (August 2022 - Present)
- Customer Success Specialist @ (August 2022 - September 2026)
- Implementation Coordinator @ (November 2021 - April 2022)
- Implementation Coordinator @ AMLLC (November 2021 - April 2022)
- Supervisor @ (April 2020 - November 2021)
- Investigator @ (April 2020 - November 2021)
- English Second Language Teacher @ (January 2016 - January 2020)
- Lead Teacher @ Ministry of Higher Education - Science and Technology - Dominican Republic (January 2016 - January 2020)
- Customer Service Representative @ (October 2015 - January 2016)
- Spanish Interpreter @ (March 2015 - October 2015)
- Supervisor @ (July 2013 - September 2014)
- Customer Care Agent @ (June 2012 - November 2012)
Ana Hamilton Education
- Universidad Dominicana O&M
Bachelor of Science - BS (Clinical Psychology)
2008-2013 - Universidad Dominicana O&M
Psychology (Clinical )
2008-2013 - Universidad Dominicana O&M
English As Second language (English Language and Literature/Letters)
2003-2007 - Colegio Palma real
High School
2002-2007 - MITS Medical Interpreting Training School
Medical English/Spanish Interpreter
- DIVINE LIFE RENEWAL CENTER INC
Bachelor's Degree (Clinical Psychology)
Ana Hamilton Skills
- Adult Education
- American English
- Bilingual Education
- CRM Software
- Call Centers
- Clinical Psychology
- Coaching
- Coaching & Mentoring
- Communication
- Community Outreach
- Computer Software Training
- Contact Tracing
- Cross-team Collaboration
- Customer Enablement & Education
- Customer Experience
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Document Review
- E-Learning
- E-Learning Development
- Employee Training
- English Translation
- Healthcare
- Interpersonal Skills
- Interpreting
- Leadership Development
- Learning Management Systems
- Management
- Medical Interpretation
- Medical Terminology
- Microsoft Dynamics 365
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Moderating
- Multi-language
- Multitasking
- Onboarding
- Operational Efficiency
- Oral Communication
- Outlook
- Presentation Skills
- Presentations
- Problem Solving
- Product Innovation
- Project Implementation
- Project Management
- SAP Skills
- SaaS Onboarding & Adoption
- Salesforce.com Administration
- Scrom
- SharePoint
- Skill Development
- Software as a Service (SaaS)
- Spanish
- Spanish Translation
- Streamlining Operational Processes
- Supervisory Skills
- System logic
- Teaching
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Time Management
- Train the Trainer
- Training
- Training Delivery
- Training Evaluation
- Training Material
- Training Strategy
- Troubleshooting
- User Adoption
- Web-based Training
- Webinar Development
- Webinar Management
- Workflow Optimization
- implementation
Ana Hamilton Summary
- Ana Hamilton, based in Boston, MA, US, is currently a Customer Success Manager at BioProcure, Inc.. Ana Hamilton brings experience from previous roles at Prendio, AM LLC, AMLLC and Partners In Health. Ana Hamilton holds a 2008 - 2013 Bachelor of Science - BS in Clinical Psychology @ Universidad Dominicana O&M. With a robust skill set that includes Adult Education, American English, Bilingual Education, CRM Software, Call Centers and more. Ana Hamilton has 1 emails on RocketReach.
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