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Amy Timpanaro Location
New York, NY, US
Amy Timpanaro Work
2026 -now Head of Customer Experience @
2025 -2026 Director of Customer Service Operations | NJ @
2024 -2025 Director of Customer Service and Strategy @
2021 -2024 Director | Customer Service and CX Optimization @
2018 -2021 Sr. Manager | Saas Global Customer Service @
2014 -2018 Director of Customer Service and Supply Chain @
2007 -2014 Sr. Manager, Customer Service and Logistics @
2002 -2007 Assistant Operations and Logistics Manager @
1996 -2002 Customer Service and Operations Manager @ AZ Carrier and Container Freight
Amy Timpanaro Education
University of Phoenix
Master of Business Administration (Organizational Leadership)
2014-2016
University of Phoenix
Bachelor of Science (Management, Business)
2012-2014
Amy Timpanaro Skills
Manufacturing Operations Management
Coaching & Mentoring
C-Level
Business Process Outsourcing (BPO)
Contact Center Management
Collaborative Problem Solving
Interpersonal Skills
Organization Skills
Laboratory
Pathology
Healthcare
Leadership
Logistics
Management
Manufacturing
Customer Satisfaction
Process Improvement
Contract Negotiation
Transportation
Quality Assurance
Strategic Planning
Sales Operations
Supply Chain Management
Strategy
Team Building
Customer Service
Supply Chain
Cross-functional Team Leadership
Operations Management
Business Process Improvement
Analytical Skills
Communication
Project Management
Vendor Management
Continuous Improvement
Organizational Leadership
Change Management
Collaborative Leadership
Executive Leadership
Leadership Development
Customer Experience
Operational Excellence
Critical Thinking
Coaching
Negotiation
Succession Planning
Training
Team Leadership
People Management
Performance Management
Customer Relationship Management (CRM)
Customer Retention
Organizational Development
Strategic Leadership
Amy Timpanaro Summary
Amy Timpanaro, based in New York, NY, US, is currently a Head of Customer Experience at PowerPak. Amy Timpanaro brings experience from previous roles at Veolia | North America, Interstate Waste Services, Inc., Coach USA and Wiley. Amy Timpanaro holds a 2014 - 2016 Master of Business Administration in Organizational Leadership @ University of Phoenix. With a robust skill set that includes Manufacturing Operations Management, Coaching & Mentoring, C-Level, Business Process Outsourcing (BPO), Contact Center Management and more. Amy Timpanaro has 3 emails on RocketReach.
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