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Amy Operations Location
Valenzuela, NCR, PH
Amy Operations Work
2014 -now Vice President of Operations @
2011 -2014 Vice President of Operations @
2009 -2010 Executive Director of Operations @
2006 -2009 Site Director to Program Director of Operations @
2005 -2006 Regional Account Manager to Senior Operations Manager @
2004 -2005 Process Improvement Manager @
2001 -2004 Training Senior Representative to Training Specialist @
2000 -2001 Customer Care and Support Representative I - III @
1995 -2000 Crew Trainer up to Assistant Manager @
Amy Operations Education
Metropolitan State University of Denver 1998-1999
Fort Lewis College 1997-1998
Amy Operations Skills
Outsourcing
Sales
Performance Management
Strategy
Research
Workforce Management
Customer Experience Management
BPO
Team Management
Service Delivery Management
Call Centers
CRM
Vendor Management
Business Process Improvement
Microsoft Word
Management
Business Innovation
Process Improvement
Amy Operations Summary
Amy Operations, based in Valenzuela, NCR, PH, is currently a Vice President of Operations at Concentrix. Amy Operations brings experience from previous roles at IBM Global Process Services and TeleTech. Amy Operations holds a 1998 - 1999 Metropolitan State University of Denver. With a robust skill set that includes Outsourcing, Sales, Performance Management, Strategy, Research and more. Amy Operations has 2 emails and 1 mobile phone numbers on RocketReach.
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