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Amy Operations Location
Valenzuela, NCR, PH
Amy Operations Work
Vice President of Operations @ (February 2014 - Present)
Vice President of Operations @ (January 2011 - January 2014)
Executive Director of Operations @ (January 2009 - January 2010)
Site Director to Program Director of Operations @ (January 2006 - January 2009)
Regional Account Manager to Senior Operations Manager @ (January 2005 - January 2006)
Process Improvement Manager @ (January 2004 - January 2005)
Training Senior Representative to Training Specialist @ (January 2001 - January 2004)
Customer Care and Support Representative I - III @ (January 2000 - January 2001)
Crew Trainer up to Assistant Manager @ (January 1995 - January 2000)
Amy Operations Education
Metropolitan State University of Denver
Courses geared towards Business
1998-1999
Fort Lewis College
General course studies
1997-1998
Amy Operations Skills
BPO
Business Innovation
Business Process Improvement
CRM
Call Centers
Customer Experience Management
Management
Outsourcing
Performance Management
Process Improvement
Service Delivery Management
Team Management
Vendor Management
Workforce Management
Sales
Strategy
Research
Microsoft Word
Amy Operations Summary
Amy Operations, based in Valenzuela, NCR, PH, is currently a Vice President of Operations at Concentrix. Amy Operations brings experience from previous roles at IBM Global Process Services and TeleTech. Amy Operations holds a 1998 - 1999 Courses geared towards Business @ Metropolitan State University of Denver. With a robust skill set that includes BPO, Business Innovation, Business Process Improvement, CRM, Call Centers and more. Amy Operations has 2 emails and 1 mobile phone numbers on RocketReach.
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