Amy Cheng's Location
San Francisco, California, United States
Amy Cheng's Work
- Director Experience Insights @ Shipt
- Director, Customer Experience Strategy @ Macy's
- Chair, Berkeley-Haas Alumni Council, Berkeley-Haas Business School @ University of California, Berkeley, Haas School of Business
- Vice President Social Media and Marketing, Board Member @ Haas Alumni Network
- Principal @ Loyalty Wins
- Customer Experience Management Consultant @ SNG
- Program Coach @ Decker Communications
- Workstream Lead, Listening and Fixing, Member Experience Program @ AAA Northern California, Nevada & Utah
- Business Consultant @ Satmetrix
- Principal @ Door to More
Amy Cheng's Education
- IESE Business School
Master of Business Administration
2003 - 2003 - University of California, Berkeley
Master of Business Administration (Marketing, Management, Business)
2001 - 2003 - University of Virginia
Bachelor of Arts (Asian Studies)
1992 - 1996
- University of California
- Bronx High School of Science
Amy Cheng's Skills
- Net Promoter Score
- Social Networking
- Strategic Partnerships
- Requirements Analysis
- Customer Experience
- Facilitators
- Presentations
- Product Management
- SaaS
- Management Consulting
Amy Cheng's Summary
Amy Cheng, based in San Francisco, California, United States, is currently a Director Experience Insights at Shipt, bringing experience from previous roles at Macy's, University of California, Berkeley, Haas School of Business, Haas Alumni Network and Loyalty Wins. Amy Cheng holds a 2003 - 2003 Master of Business Administration @ IESE Business School. With a robust skill set that includes Net Promoter Score, Social Networking, Strategic Partnerships, Requirements Analysis, Customer Experience and more, Amy Cheng contributes valuable insights to the industry. Amy Cheng has 6 emails and 1 mobile phone number on RocketReach.
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