Amy Bannick Email & Phone Number

Director, Customer Success Business Operations and Strategy @ Zscaler

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Amy Bannick Location

California, United States

Amy Bannick Work

2024 -now Director, Customer Success Business Operations and Strategy @
2020 -2024 Senior Director Support Operations and Strategy @
2018 -2020 Global Customer Support Delivery and Operations Director @
2015 -2018 Head of Enterprise Support @
2011 -2015 Senior Director Enterprise Service Assurance and IT Operations @
1998 -2011 Senior Director Cloud Services, Customer Success Management, and Operations @

Amy Bannick Education

Southern Illinois University Edwardsville
Bachelor of Science - BS (Business Administration and Management, Finance)
Colorado Technical University
MS (Management / IT)

Amy Bannick Skills

Career Development
Invoicing
Mentoring
Integration
System Monitoring
Infrastructure
Design
Design Review
Provisioning
Asia Pacific
Service Improvement
Outsourcing
Project Portfolio
Disaster Recovery
Remote Infrastructure Management
Budgets
Program Management
Distribution
Strategic Business
Resolve
Expenses
Mentoring Teams
IT Operations
Market
Negotiation
Sla
Profit
Hyperion
IT Service Management
Business Intelligence
Customer Reviews
Analysis
Global Enterprise
Training
Remote Desktop
Latin America
PeopleSoft
Prioritize Workload
Internal Audit
SAS70
Consulting
Sales
Cashiers
Cloud Computing
Delivery
Customer Base
Finance
Software Troubleshooting
Delivery Operations
Business Development
Engagement
Test Procedures
Policy
Revenue
Writing
Growing Teams
Applications
Project
Automation
Software Installation
Regression Testing
Customer Service Training
Enterprise Services
VMware
Systems Management
Auditing
Customer Support
English
Voice
GUI
International Sales
Customer Service
Assurance
Human Resources
Scalability
Leadership
ERP
Technical Information
Governance
Customer Satisfaction
Distribution Software
Configuration Management
Onboarding
Driving
Trains and Add Rails
Cross Functional Team Leadership
Software Development
Meetings
Europe
Desktop Services
Command and Control
Account Management
Global Management
Key Performance Indicators
Customer Relations
IT Outsourcing
Overseeing
Sarbanes Oxley Act
Offerings
Testing
Organizational Structure
SDLC
Printers
Troubleshooting
Project Management
Target Costing
Offshoring
Executive Development
Command Center
Software
Oracle
Database Administration
Process Integration
Technical Maintenance
Operational Excellence
Security
Compliance
System Upgrades
Desktop Computers
Contractual Agreements
Matrices
Interest Rates
Github
Agile Methodologies
Spreadsheets
Product Knowledge
Ecosystem
System Implementations
Unix
Siebel
Enterprise Architecture
Women's Leadership
Policies and Procedures
High Performance Computing
Public Speaking
Cost
User Training
Change Requests
Responsibility
Global Projects
Data Collection
IT Strategy
Performance Metrics
Computing
Global Leadership
Configurations
Operations
Technical Assistance
Accounting
Start Ups
Foundations
Business Continuity
Multicultural
Scheduling
Customer Management
Hiring
Shoring
Enterprise Software
R&d
CRM
Problem Management
Support
Monitors
Streamline
Oversight
Technology
Test Planning
Business Strategy
Marketing
Operational Activities
Virtualization
Maintenance Planning
Mergers and Acquisitions
Business Analysis
Materials
Oracle E Business Suite
North America
Business Services
Itaas
Business Continuity Planning
Production Support
Client Delivery
Service Management
LinkedIn
Software Implementation
System
Adjustments
Operational Requirements
Solution Architecture
Retail
System Administration
Escalation
PMP
Business Operations
User Experience
MIS
Data Transformation
End User Computing
Information Systems
Offshore
Project Portfolio Management
Business Partnering
Earlier
Defect
Compliance Reporting
Security Management
Vendor Management
IT Management
Pre Sales
Help Desk Support
Change Management
Coordinate
Engineering
Changing Environment
Team Leadership
India
Information Technology
Interfaces
Colorado
ITIL
Services
Routing
Signature Strengths
Strategic Planning
High Availability
Service Desk
Technical Team
Conferences
Technical Support
Hardware
Testing Services
Client Services
QoS
Conversation
SaaS
Management
PMO
Incident Management
Business Administration
Professional Services
Systems Analysis
ServiceNow
Inception
Collaborating
Strategy
Consumption
Data Analysis
Acquisition Integration
Service Delivery

Amy Bannick Summary

Amy Bannick, based in California, United States, is currently a Director, Customer Success Business Operations and Strategy at Zscaler. Amy Bannick brings experience from previous roles at Twilio, Splunk, GitHub and VMware. Amy Bannick holds a Bachelor of Science - BS in Business Administration and Management, Finance @ Southern Illinois University Edwardsville. With a robust skill set that includes Career Development, Invoicing, Mentoring, Integration, System Monitoring and more. Amy Bannick has 4 emails and 4 mobile phone numbers on RocketReach.