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Amol Kumar Location
Gurugram, HR, IN
Amol Kumar Work
Co-Founder @ (July 2017 - Present)
Head - Special Projects @ (January 2013 - June 2017)
Director, Operations @ (March 2007 - March 2012)
Senior Manager @ (March 2006 - March 2007)
Program Manager @ (March 2005 - March 2006)
Sr. Team Lead @ (March 2004 - March 2005)
Sales Lead @ (September 2003 - February 2004)
Team Lead, Operations Planning @ (June 2001 - August 2003)
Amol Kumar Education
Apeejay School Of Marketing
PGDBM (Business Administration, Management and Operations)
1999-2001
Amol Kumar Skills
Operations Management
Client Services
Business Intelligence
Workforce Management
Leadership Development
Professional Experience
Development & delivery of training
Financial Services
BPO
Quality Audit & Control
Implementation
COPC Certified Professional Manager
Management
Customer Experience Management
Six Sigma
Leadership
Team Management
Program Management
Call Centers
Employee Engagement
Team Building
Service Delivery
Strategy
Vendor Management
Process Improvement
Management Training Programs
Project Management
Organizational Leadership
Quality Assurance
Outsourcing
Customer Satisfaction
Project Planning
Strategic Planning
Quality Management
Business Analysis
CRM
Process Excellence
Business Process Improvement
Performance Management
Transition Management
Data Analysis
Telecommunications
Sla
Offshoring
MIS
Operational Excellence
Customer Experience
Process Management
Business Process
Cross-functional Team Leadership
Development And Delivery Of Training
Cross Functional Team
Quality Audit And Control
Development And Delivery
Copc Certified
Cross Functional Team Leadership
Management Training
Organizational
Amol Kumar Summary
Amol Kumar, based in Gurugram, HR, IN, is currently a Co-Founder at Brahma Enterprises. Amol Kumar brings experience from previous roles at MattsenKumar and HyperQuality India Pvt. Ltd.. Amol Kumar holds a 1999 - 2001 PGDBM in Business Administration, Management and Operations @ Apeejay School Of Marketing. With a robust skill set that includes Operations Management, Client Services, Business Intelligence, Workforce Management, Leadership Development and more. Amol Kumar has 1 emails on RocketReach.
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