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Amit Baranwal Location
Delhi, DL, IN
Amit Baranwal Work
Service Delivery Manager @ (March 2023 - Present)
Deputy Manager Operations @ (September 2019 - February 2023)
Assistant Manager @ (June 2016 - September 2019)
Assistant Manager - Operations @ (April 2014 - June 2016)
Team Leader Operations @ (September 2012 - March 2014)
Training Specialist @ (September 2009 - August 2012)
Senior Insurance Associate @ (July 2008 - August 2009)
CSE @ (May 2007 - July 2008)
Quality Analyst @ Aegis Ltd (February 2006 - May 2007)
Amit Baranwal Education
Sikkim Manipal Institute of Technology - SMU
MBA (Business Process Outsourcing)
2005-2007
Amit Baranwal Skills
Training and Development
BPO
Transition
Process Improvement
Business Process Mapping
Property & Casualty Insurance
Call Centre
MIS
Microsoft Office
Visio
Team Management
Queue Management
Subject Matter Experts
Document Management
Call Center
Telecommunications
Insurance
Service Delivery
Transition Management
Process Excellence
Customer Satisfaction
Call Centers
Business Process Improvement
Management
Leadership
Training
Operations Management
Six Sigma
Business Process
Property And Casualty Insurance
Property And Casualty
Amit Baranwal Summary
Amit Baranwal, based in Delhi, DL, IN, is currently a Service Delivery Manager at Optum. Amit Baranwal brings experience from previous roles at Optum and MetLife. Amit Baranwal holds a 2005 - 2007 MBA in Business Process Outsourcing @ Sikkim Manipal Institute of Technology - SMU. With a robust skill set that includes Training and Development, BPO, Transition, Process Improvement, Business Process Mapping and more. Amit Baranwal has 3 emails and 1 mobile phone numbers on RocketReach.
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